Free plan terms

1. What these terms are

These Free Plan Terms are a schedule to our Terms of Service (the "Terms"). They apply only to a business on the Free plan. If your business is on a flat plan (Growth, Pro or Enterprise, paid monthly, yearly or for 3 years), these Free Plan Terms do not apply to you and nothing about your plan changes.

Everything in the Terms still applies on the Free plan. Where these Free Plan Terms and the Terms say different things about the Free plan, these Free Plan Terms apply.

"We" and "us" mean MyGymDesk Technologies Private Limited, which owns and operates StudioFly. "You" means the business that uses the Free plan. "India" and "outside India" refer to the country set for your business in StudioFly.

2. What you get on Free

The Free plan has the same features, limits and WhatsApp rules as our Pro plan. Instead of a fixed monthly price, you pay a fee based on the revenue you record in StudioFly. Discounts and locked prices for flat plans do not apply to Free; a locked price you held on a flat plan ends when you move to Free and does not come back if you later buy a flat plan.

3. The fee

• The fee is 1.5% of all revenue you record in StudioFly.
• Revenue means every payment recorded in StudioFly as received by your business, whatever the payment method: cash, UPI (including UPI QR), card, bank transfer, online payments and any other method.
• A payment counts in the month of its payment date, in your business's time zone (the time zone set for your business in StudioFly).

4. Your Free start date and fee-free days

• Your Free start date is the day your business started on the Free plan: the day you signed up on Free, or the day you moved to Free.
• There is no fee on payments dated in your first 7 days on Free if your business is in India, or your first 14 days if it is outside India, counting your Free start date as day 1.
• Payments dated before your Free start date are never billed, even if you record them later.
• Payments dated within your fee-free days are never billed, even if you record them later.

5. The monthly cap

• India: the fee for a month is never more than ₹6,000, plus GST at 18% (at most ₹7,080 including GST).
• Outside India: the fee for a month is never more than $149.
• The cap applies to the fee worked out in each monthly bill (that month's revenue, plus any late entries billed with it). An amount carried forward from an earlier month (section 7) is added after the cap.
• Add-ons are not part of the fee and not part of the cap (section 6).

6. Add-ons

• Add-ons are billed separately, at the add-on prices shown in StudioFly, outside the cap.
• A monthly add-on you add while on Free is billed on your monthly Free invoice for the days of the month you had it, until you cancel it.
• A yearly or one-time add-on is paid for when you buy it, as on other plans.

7. Invoices and paying

• On the 2nd of each month we send you an invoice for the previous month: the fee (after the cap), any credits (section 9), any amount carried forward, your monthly add-ons, and GST if your business is in India.
• The invoice is due by the 7th of the month.
• If you have set up auto-pay, we collect the invoice automatically, as the Auto-pay section of the Terms (Section 5A) says. Otherwise, pay it with the payment link in the invoice email or in Settings → Billing.
• If the invoice is still unpaid on the 8th (from 00:00 in your business's time zone), your account is locked: you and your staff cannot use StudioFly, except Settings → Billing and Support, so that you can pay. Your data is kept. Access comes back as soon as the payment is confirmed.
• If the amount for a month (the fee after the cap, credits and anything carried forward) is below ₹100 in India or $2 outside India, we do not bill it that month. It is carried forward and added to your next invoice. Monthly add-ons for that month are still invoiced.
• If there is nothing to pay for a month, we send you a statement instead of an invoice.

8. Payments recorded late

If you record a payment after we have billed the month it is dated in, it is billed on your next invoice and counts towards that invoice's cap. Payments dated before your Free start date or within your fee-free days are still never billed.

9. Refunds and cancelled payments

If a payment we have already billed is later refunded or cancelled in StudioFly, we credit the fee you paid on it against your next invoice. The credit is never more than the fee actually charged for that payment's month after the cap. An invoice never goes below zero: any credit left over carries forward to later invoices.

10. Businesses outside India

• The fee is worked out in your business's currency, converted to US dollars at the daily exchange rate for the 2nd of the month (the day the invoice is raised), and invoiced in US dollars. The $149 cap and the $2 carry-forward amount apply to the amount in US dollars.
• If no exchange rate is available that day, we bill the month when one is available.
• Our invoices to businesses outside India are a zero-rated export of services under our Letter of Undertaking (LUT), so we do not add Indian GST. Other taxes are as set out in Section 5 of the Terms.

11. Recording all payments (fair use)

• You agree to record in StudioFly all payments your business receives from members and customers.
• We may review the revenue patterns on your account (for example, payments entered late and dated before your Free start date or within your fee-free days) and contact you about recording that looks unusual.

12. Changing plans

• Free to a flat plan: you can switch from Free to a flat plan at any time in Settings → Billing. The flat plan starts straight away. Fees for revenue recorded on Free up to the switch are billed on your next invoice as usual.
• A flat plan to Free: a move from a flat plan to Free is made only by us, at our discretion. If we agree to move you, the move happens at the end of your current paid period (or straight away if you have no paid period), and only after the account owner has accepted these Free Plan Terms in StudioFly.

13. Branded app

A branded member app (your own app in the App Store and Google Play) is available only on yearly (and 3-year) flat plans. It is not available on Free.

14. Waivers

We may waive all or part of a Free invoice at our discretion. A waiver applies only to the invoice it is given for.

15. Changes to the fee or the cap

We may change the fee rate, the cap, the number of fee-free days or the carry-forward amount by giving you at least 30 days' notice by email and in StudioFly. A change applies from the first day of a month, to revenue billed from that month on. If you do not agree to a change, you can switch to a flat plan or stop using StudioFly before it applies.

16. Leaving

• You can stop using StudioFly at any time. Fees for revenue you have already recorded are still billed on the next invoice, as Section 14 of the Terms says.
• You can export your data before you leave and for 30 days after, as set out in Section 14 of the Terms.

17. Disputes and governing law

Sections 16 (Dispute Resolution) and 17 (Governing Law & Jurisdiction) of the Terms apply to these Free Plan Terms.

18. Contact

Questions about these Free Plan Terms: support@studiofly.fit.