Memberships, packs and freezes
Track every membership and class pack with its dates and status. Freeze or pause a membership while someone travels, and pick it up when they’re back.
Membership management software for studios
Every member.
A fuller picture.
A fuller picture.
Know the person behind the membership. Keep profiles, subscriptions, attendance and payment history together, so your next conversation starts with context.
From the team behind MyGymDeskMember workspaceILLUSTRATIVE
SAMPLE MEMBER · ANIKA RAO
Hello, Anika.
AR
MEMBER RECORD · SAMPLEAnika RaoStudio monthly
Active- MembershipStudio monthly
- Active
- StudioIndiranagar · Primary location
- Member
- Contact detailsPhone, email and emergency contact
- On file
Details shown according to staff permissions
One connected workspaceSample data
A considered home for the details that matter.
A FRESH BRAND. A PROVEN TEAM. MYGYMDESK CREDENTIALS
OFFICIALMeta Certified Tech Partner
CERTIFIEDRazorpay Tech Partner
OFFICIALMeta Certified Tech PartnerCERTIFIEDRazorpay Tech PartnerTRUSTED DAILY500+ Studios
YOUR STUDIO. YOUR IDENTITY.White-label member app
THE SHORT ANSWER
How does member management work in StudioFly?
StudioFly keeps each member’s profile, memberships, attendance and payment history in one record. Track every membership and class pack with its dates and status, see active, expiring and expired subscriptions without separate lists, and freeze or pause a membership while someone travels. Attendance history shows when a member last came in and how often they visit, and invoices and recorded payments sit on the same record. For younger members, record a parent or guardian’s name and phone number on the child’s profile. Apply offers and discounts to a membership, and see which members joined through a referral. Bring existing records in with a CSV or Excel import. Staff see only what their roles, permissions and location assignments allow. You can run several studios from one account with a branch switcher; one location is included in every plan, and each extra location is a paid add-on.
HOW IT COMES TOGETHER
Less to juggle. A natural flow.
- 01
Bring your records in
Create member profiles or import existing records using the supported import format.
- 02
Connect the membership
Keep subscription details, plan dates and payment records alongside the profile.
- 03
Stay in the picture
Search and filter your members when it is time to help, follow up or renew.
THE DETAILS THAT MAKE A DIFFERENCE
Considered tools. Everyday possibilities.
A closer look at member management, built around the way your studio works.
01
Profiles with context
Keep contact details, photos and useful member information in one record.
02
Membership visibility
See active, expiring and expired subscriptions without maintaining separate lists.
03
History that stays together
Review attendance and payment history alongside the membership it belongs to.
04
A practical starting point
Use supported CSV or Excel imports to bring existing member data into your studio workspace.
WHAT A MEMBER RECORD HOLDS
One record, the whole story.
Everything your team needs for a good conversation with a member, in the one place they’re allowed to see it.
Attendance history
See when a member last came in and how often they visit, alongside the membership that covers it.
Payments and invoices
Invoices and recorded payments sit on the member’s record, so a question about a payment starts with the facts.
Guardian contacts for younger members
Record a parent or guardian’s name and phone number on a child’s profile, so your team knows who to call.
Offers and referrals
Apply offers and discounts to a membership, and see which members joined through a referral from someone already in your studio.
More than one location
Run several studios from one account, with a branch switcher and staff limited to their branch. Extra locations are a paid add-on.
MORE SPACE FOR WHAT MATTERS
Made for your everydayLess searching. More recognizing.
Give your front desk and instructors a shared place to find the details they are permitted to see.
A good fit starts with the details.
Import formats and staff access permissions need to be configured for your studio. Review imported records before using them operationally.
- Every StudioFly plan
- Member profiles, subscription tracking, freeze and pause, attendance, payment history, offers and discounts, member referrals and spreadsheet import.
- Extra locations
- One location is included in every plan; each extra location is a paid add-on.
YOUR QUESTIONS, ANSWERED
Your questions, answered.
Want to talk through your own setup?
Let’s have a conversationCan we move our existing member list?
Yes, supported spreadsheet imports help you bring records across. Prepare the required columns and check for duplicate or incomplete records before importing.
Can staff see all member details?
Only if you let them. Access follows the roles, permissions and location assignments configured for your team, so your front desk and instructors find the details they’re permitted to see. When you run more than one location, staff can be limited to their own branch.
Is this only for gym memberships?
No. StudioFly brings the same member record together for class-based studios, academies and fitness businesses. Memberships, class packs, freezes, attendance and payment history sit on one profile, and younger members can have a parent or guardian’s name and phone number recorded on theirs.
Can I record a parent or guardian for a child?
Yes. Record a parent or guardian’s name and phone number on the child’s profile. For a parent who books, renews and pays for their children from one login, use family accounts, on Growth, Pro and Enterprise. A family member can be added with just a name, and messages and receipts go to the parent.
Can I manage more than one location?
Yes. Run several studios from one account, with a branch switcher and staff limited to their branch. Every plan includes one location, and extra locations are a paid add-on.
YOUR NEXT CHAPTER STARTS HEREA little less admin.
A little less admin.
A lot more studio.
See how member management fits your studio, your team and the way you work. We’ll walk through your setup together.
Let’s find your fitA personal walkthrough with the MyGymDesk team.