Every inquiry in one list
Walk-ins, phone calls and website forms land in one shared list, instead of notebooks and individual phones.
A studio CRM for inquiries, trials and follow-ups
From first hello
to familiar face.
to familiar face.
Give every inquiry a clear next step. Capture interest, keep follow-up notes and move a new prospect towards membership without losing the conversation along the way.
From the team behind MyGymDeskStudio inquiry workspaceILLUSTRATIVE
SAMPLE INQUIRY · RIYA SHAH
A new connection.
- New inquiry01RSRiya Shah
Reformer Pilates
Trial inquiry - Follow-up00
No sample in this stage
- Joined00
No sample in this stage
THE NEXT STEP, IN CONTEXT
- Interested inReformer Pilates · Beginner
- Trial
- SourceStudio public page
- Website
- Next actionIntroduce the available beginner sessions
- To do
One connected workspaceSample data
New inquiries deserve a clear first response.
A FRESH BRAND. A PROVEN TEAM. MYGYMDESK CREDENTIALS
OFFICIALMeta Certified Tech Partner
CERTIFIEDRazorpay Tech Partner
OFFICIALMeta Certified Tech PartnerCERTIFIEDRazorpay Tech PartnerTRUSTED DAILY500+ Studios
YOUR STUDIO. YOUR IDENTITY.White-label member app
THE SHORT ANSWER
How does lead management work in StudioFly?
StudioFly keeps every inquiry in one shared list, from the first hello to a new member. Walk-ins, phone calls and website forms land in the same place, and a lead capture form on your website sends each inquiry with its source, so you know which channels actually work. Record a status, notes and a follow-up date for every inquiry, so whoever is at the desk can pick up the thread. New people can also sign up and choose a membership from your online sign-up page in their own time. StudioFly can send lead and conversion events to Meta through the Conversions API, so you can see which ads bring real sign-ups. When someone is ready to join, convert the lead into a member without retyping their details; membership setup and payment follow as their own steps. Lead management is on every plan, and the Website Leads API for your own forms is on Pro and Enterprise.
HOW IT COMES TOGETHER
Less to juggle. A natural flow.
- 01
Capture the interest
Add walk-ins and phone inquiries or connect your supported inquiry forms.
- 02
Keep a next step
Record the source, status, notes and follow-up date for the conversation.
- 03
Make the introduction last
Convert a ready prospect into a member without retyping their basic details.
THE DETAILS THAT MAKE A DIFFERENCE
Considered tools. Everyday possibilities.
A closer look at lead management, built around the way your studio works.
01
A shared inquiry list
Keep inquiries in one workspace rather than scattered across notebooks and individual phones.
02
Source and status
Understand how someone found you and where they are in the inquiry journey.
03
Follow-up context
Record conversations, activity and dates so the next person can pick up the thread.
04
A connected handover
Move from lead to member when they are ready, with core contact details carried across.
HOW STUDIOS FOLLOW UP
From a first message to a first class.
An inquiry is a studio’s most perishable asset. These are the steps StudioFly keeps in view between the first hello and a new member.
Website lead forms
Add a lead capture form to your website, and each inquiry arrives with its source, so you know which channels actually work.
Follow-ups that don’t slip
Record a status, notes and a follow-up date for every inquiry, so whoever is at the desk can pick up the thread.
Online sign-up
New people can sign up and choose a membership from your online sign-up page in their own time, and arrive in StudioFly ready for your team.
Ads you can measure
Send lead and conversion events to Meta through the Conversions API, so you can see which ads bring real sign-ups.
From lead to member
When someone is ready to join, convert the lead into a member without retyping their details. Membership setup and payment follow as their own steps.
MORE SPACE FOR WHAT MATTERS
Made for your everydayA follow-up with a little more context.
Know where an inquiry came from, what they are interested in and who is taking the next step.
A good fit starts with the details.
Website lead connections depend on the form and integration you configure. This does not imply automatic capture of social-media direct messages.
- Every StudioFly plan
- Lead management, CRM, lead capture forms and self-serve sign-up.
- Pro and Enterprise
- The Meta Conversions API, the Website Leads API for your own forms, and a custom domain for your sign-up page.
YOUR QUESTIONS, ANSWERED
Your questions, answered.
Want to talk through your own setup?
Let’s have a conversationCan we add walk-in inquiries?
Yes. Your team can create a lead for a walk-in or phone inquiry and record the source and follow-up details.
Will Instagram messages automatically become leads?
Not by default. Use the supported forms and configured lead integrations; a social-media conversation is not automatically a lead record.
Does converting a lead take a payment?
No. Converting a lead creates the member record, with their core contact details carried across, so nobody retypes them. Membership setup and payment follow as their own steps, in the same workflows you use for every member, so the conversion itself never charges anyone.
Can leads come in from my website?
Yes. Add a lead capture form to your website and each inquiry arrives in your lead list with its source. On Pro and Enterprise, the Website Leads API connects forms you build yourself.
Can I see which ads bring in members?
StudioFly can send lead and conversion events to Meta through the Conversions API, so you can see the results in Meta’s own reporting.
YOUR NEXT CHAPTER STARTS HEREA little less admin.
A little less admin.
A lot more studio.
See how lead management fits your studio, your team and the way you work. We’ll walk through your setup together.
Let’s find your fitA personal walkthrough with the MyGymDesk team.