Check their plan
Members see their plan, its dates, its status and anything due, in their own account, without messaging the studio to ask.
A member portal for your studio's classes, plans and payments
Their studio.
In their pocket.
In their pocket.
Give members a familiar place to check their plan, find a class and see their payments. A connected member experience, with fewer everyday questions at the desk.
From the team behind MyGymDeskMember experienceILLUSTRATIVE
The Everyday StudioYour studio, with you.
HELLO, ANIKA
Make time for yourself.
- Morning flow
Monday · 08:00 · Studio one
Available- Reformer foundations
Tuesday · 09:00 · Studio two
Available- My bookings
Your upcoming studio sessions
View
Bookings follow your plan eligibility and studio rules.
A FRESH BRAND. A PROVEN TEAM. MYGYMDESK CREDENTIALS
OFFICIALMeta Certified Tech Partner
CERTIFIEDRazorpay Tech Partner
OFFICIALMeta Certified Tech PartnerCERTIFIEDRazorpay Tech PartnerTRUSTED DAILY500+ Studios
YOUR STUDIO. YOUR IDENTITY.White-label member app
THE SHORT ANSWER
What can members do in the StudioFly member portal?
The member portal is where members look after the everyday details of their membership without messaging the studio. They see their plan, its dates, its status and anything due. They book classes, and cancel or reschedule within your cancellation window, following the booking rules you set. Where your plan includes online payments, on Pro and Enterprise or as a Growth add-on, members pay from the portal, and the payment lands against the right invoice. Workout and diet plans your team assigns appear in their account, alongside their attendance history and profile. It runs in any phone or desktop browser, and in the free StudioFly Member app on the App Store and Google Play. Every plan includes the portal for all your members, with no per-user charge, and the Brandable App option on Pro and Enterprise adds branding choices.
HOW IT COMES TOGETHER
Less to juggle. A natural flow.
- 01
Invite your members
Give existing members access to their connected account.
- 02
Set the experience
Configure available bookings, payment options and branding for your plan.
- 03
Let them take the lead
Members can check their own details and use the self-service options you enable.
THE DETAILS THAT MAKE A DIFFERENCE
Considered tools. Everyday possibilities.
A closer look at member app & portal, built around the way your studio works.
01
Membership at a glance
Show plan dates, subscription status and dues in the member’s own account.
02
A place for class bookings
Members can find and book eligible sessions within your studio’s booking rules.
03
Connected payment details
Let members review invoices and use supported payment options when enabled.
04
Their plans and history
Bring assigned workout and diet plans, attendance history and profile details into the member experience.
WHAT MEMBERS CAN DO
The questions they no longer need to ask.
Most front-desk messages are about a plan, a class or a payment. The member portal answers them before they’re sent.
Book, cancel and reschedule
Members book classes, and cancel or reschedule within your cancellation window, following the booking rules you set.
Pay what’s due
Where your plan includes online payments, members pay from the portal, and the payment lands against the right invoice.
See their programs
Workout and diet plans your team assigns appear in the member’s account, alongside their attendance history and profile.
In the browser or the app
The portal works in any phone browser without a download, and members who prefer an app use StudioFly Member on iOS and Android.
Your studio’s look
On Pro and Enterprise, a branded app (available on yearly plans only) adds branding choices, so the member experience feels like part of your studio.
MORE SPACE FOR WHAT MATTERS
Made for your everydayMore independence. The same personal care.
Let members find the everyday details themselves, while your team stays available for the conversations that matter.
A good fit starts with the details.
The member portal runs in any phone or desktop browser, and in the free StudioFly Member app for iOS and Android. Branding and payment options vary by plan.
- Every StudioFly plan
- The member portal for every member, with no per-user charge, including class booking in the portal.
- Pro and Enterprise
- Online payments in the portal (also a Growth add-on). Branded app (available on yearly plans only).
YOUR QUESTIONS, ANSWERED
Your questions, answered.
Want to talk through your own setup?
Let’s have a conversationDo members have to download an app?
No. The member portal is a web app, so it runs in any phone or desktop browser without a download. Members who prefer an app can install StudioFly Member, free on the App Store and Google Play. Either way, they sign in to see their plan, book classes and pay where your plan includes online payments.
Can we use our studio branding?
Branding options depend on your plan and setup. Review white-label inclusions on the pricing page or ask the team about your requirements.
Can a member book any class?
Members can book the classes their plan makes them eligible for, up to each class’s capacity, following the booking rules your studio sets. Within your cancellation window they can also cancel or reschedule, and when a class is full they can join its waitlist themselves if you’ve turned one on.
Is there a charge per member?
No. Every StudioFly plan includes the member portal for all your members, with no per-user charge, and class booking in the portal is part of every plan. Every plan also includes unlimited members. Online payments in the portal are on Pro and Enterprise, or an add-on on Growth.
Can members pay from the portal?
Yes, where your plan includes online payments: Pro and Enterprise, or an add-on on Growth. Members can then pay their dues from the portal.
YOUR NEXT CHAPTER STARTS HEREA little less admin.
A little less admin.
A lot more studio.
See how member app & portal fits your studio, your team and the way you work. We’ll walk through your setup together.
Let’s find your fitA personal walkthrough with the MyGymDesk team.