Last verified: 25 September 2026
Kenko alternatives come up when a studio in India wants its software priced and billed in rupees. Kenko, from Spotbee, Inc. in San Francisco, bills Indian studios in US dollars and now leads with done-for-you AI marketing, with booking sold as one of its plans.
We make StudioFly, studio software built for class-led studios in India, so read this as one maker's comparison. Every Kenko fact below comes from Kenko's own pages, checked on 25 September 2026, and we say where Kenko suits a studio better.
Kenko is a trademark of its owner. StudioFly is not affiliated with or endorsed by Kenko. Other product names on this page belong to their owners.
Ask for the plan price, the add-ons you need (a branded app, spot booking, extra dashboard seats) and the billing currency together, and check what your bank charges to convert.
Check whether UPI works for recurring memberships or only for one-off payment links, and how long a link stays valid.
Ask for a sample invoice with your GSTIN and the CGST and SGST, or IGST, split. A generic tax ID field is not the same thing.
Ask about lock-in periods, notice and refunds before you sign after the trial.
Compare support hours in your own time zone, and what help continues once onboarding ends.
Consider StudioFly for rupee pricing, GST invoices and UPI in one workspace built for class-led studios; choose Kenko if spot selection, marketplaces or done-for-you marketing come first.
StudioFly in IndiaConsider YoActiv for an Indian vendor with support in Indian hours and a consumer app listing; pricing comes after a demo.
Consider Momence for a room map, WhatsApp in one inbox and on-demand content; ask for a full quote and check Indian payment options.
Consider Mariana Tek for premium boutique studios that want pick-a-spot booking and a branded app; payments run through Stripe.
StudioFly cells show the plan that includes each feature. Kenko facts are sourced below and were checked on 25 September 2026.
| Feature | StudioFly | Kenko |
|---|---|---|
| Plan prices and features published | Yes: every plan’s price and what it includes, in rupees in India and US dollars elsewhere; no setup feeEvery plan | Pricing page, viewed from India on 25 Sep 2026, shows US dollars: Growth (done-for-you marketing) $499 per month, Growth + Booking $699 per month, Booking $399 per month; Booking can be added to Growth for $200/mo. The main pricing page publishes a price and a feature list for each of its three plans (Growth, Growth + Booking, Booking) and the $200/mo Booking add-on. Some add-on prices sit only in the help centre (branded app $89 a month) or are unpriced (spot booking premium feature, extra Insights seats, master-data setup).1,2 |
| Prices published in rupees | Yes. Growth, Pro and Enterprise in INR, excluding GSTEvery plan | Kenko bills Indian studios in USD; it says it adds no extra fees but the bank may charge conversion or markup. Not listed on https://www.gokenko.com/pricing-2, https://www.gokenko.com/lp/pricing-lp, https://help.gokenko.com/en/articles/12169689-kenko-for-india-how-to-get-onboard as of 25 Sep 2026: prices in rupees (INR) for Kenko's plans.3,1 |
| Self-serve free trial | 7-day free trial in India, no card neededEvery plan | Kenko's India onboarding article (11 Sep 2025) starts with a 14-day free trial. Feature pages advertise a 15-day free trial, which differs from the India article's 14 days.3,4 |
| Setup fee | No setup feeEvery plan | Kenko says it charges no setup fee, and starts charging the subscription right after the kick-off call. Onboarding excludes master-data setup (pricing options, class schedules, staff); Kenko's team can do it for an additional, unpriced fee.5,6 |
| What you pay for | A plan with one location included; extra locations are add-ons; unlimited membersEvery plan | Plan prices are quoted 'per month'; the pricing page does not say whether a price is per location. Not listed on https://www.gokenko.com/pricing-2, https://www.gokenko.com/lp/pricing-lp as of 25 Sep 2026: a per-location, per-member or per-staff billing unit for the plans.1 |
| UPI payments | Yes, through RazorpayPro and Enterprise; add-on on Growth | UPI is available through Razorpay payment links sent from the POS; only non-recurring memberships can be sold by payment link, and links expire after 4 hours.7 |
| Integrated payments in India | Yes: UPI, cards and netbanking through RazorpayPro and Enterprise; add-on on Growth | Razorpay is Kenko's payment gateway in India, and the only one available there. Kenko supports Stripe and Adyen as payment providers.3,8 |
| GST invoices | Yes: CGST/SGST/IGST, HSN/SAC and GSTR-1 exportEvery plan | Invoice settings have a 'Tax ID' field among the business details printed on customer invoices; GST-specific fields are not described. Not listed on https://help.gokenko.com/en/articles/16760848-payment-settings, https://help.gokenko.com/en/articles/5441073-how-to-add-products-in-kenko, https://help.gokenko.com/en/articles/12169689-kenko-for-india-how-to-get-onboard, https://help.gokenko.com/en/articles/8312036-setting-up-your-account-on-kenko as of 25 Sep 2026: GST invoices, GSTIN, CGST/SGST/IGST or HSN/SAC codes.9 |
| WhatsApp messaging | Automated reminders and receipts; WhatsApp on your own number on EnterpriseEvery plan | WhatsApp messaging in automated workflows (Journeys) was added on 12 Jan 2026; it needs a WhatsApp Business account. Not listed on https://www.gokenko.com/pricing-2, https://help.gokenko.com/en/articles/5435767-complete-guide-on-notifications as of 25 Sep 2026: WhatsApp in the plan feature lists or in the notifications guide.10,1 |
| Leads and CRM | Lead capture, follow-ups and a CRM in the same workspace as members, classes and billingEvery plan | The Growth + Booking plan includes a CRM, lead pipeline and forms. Studios define their own lead stages and lead sources and filter leads by them.1,11 |
| Email and text marketing | WhatsApp automation on every plan; Email Marketing Premium on EnterpriseEvery plan / Enterprise | Email and SMS campaigns with segments, templates, scheduling and open/click tracking. On the pricing page, 'Email, text, and push campaigns' is listed under Growth + Booking; the Booking plan's feature list does not include campaigns.12,1 |
| Products and inventory | Product sales with stock by location, purchase invoices and low-stock alertsEvery plan | The Booking plan lists retail and product inventory. Stock quantities are edited per product variant and reflected in the inventory. Not listed on https://help.gokenko.com/en/articles/5441073-how-to-add-products-in-kenko, https://help.gokenko.com/en/articles/5445486-enable-product-inventory, https://help.gokenko.com/en/articles/5445607-how-to-update-stock-for-a-product, https://www.gokenko.com/product/operations/billing-pos as of 25 Sep 2026: low-stock alerts.1,13,14 |
| Every location in one view | One login for every location: an All Locations view, and a Location Performance table comparing revenue, growth, members, attendance, retention and dues by branch; staff stay limited to their branchEvery plan; extra locations are an add-on | Every report has a location filter; the owner can select all or some locations and view or download one compiled report. Staff switch between locations from the Account menu.15,16 |
| Support | Email, ticket and phone support on every plan. Tickets get an AI reply around the clock, and a person replies within 2 business hours. Enterprise adds a dedicated customer success manager for onboarding, training and handholding.Every plan / Enterprise | Support page: email or in-app chat, answers in under 10 minutes on weekdays. Onboarding coach, then a business growth coach; product support 24 hours on weekdays and 8 am to 5 pm EST at weekends; an escalation path to an escalation manager and the CEO. Not listed on https://www.gokenko.com/support, https://www.gokenko.com/about, https://help.gokenko.com/en/articles/12169689-kenko-for-india-how-to-get-onboard, https://help.gokenko.com/en/articles/9502204-help-kenko as of 25 Sep 2026: support hours in IST, an Indian phone line or an office in India.17,18 |
| Class scheduling and capacity | Recurring classes with a participant limit on eachEvery plan | Group classes can be scheduled with a custom recurring frequency, with instructors, substitutes and prerequisites.19 |
| Choosing a particular spot or machine | Not offered: a spot is a place in the class, not a particular machine | Members pick a spot (bike, reformer or other equipment) from a visual layout in the app or on the website. The help article (21 Aug 2026) calls spot booking a premium feature, for classes only (not appointments or courses); spots are auto-assigned when staff book for a member.4,20 |
| Waitlists | Yes: turn on a waitlist for any class; members join it themselves when the class is full, and the first person is moved in automatically when a place frees upEvery plan | Members join waitlists themselves from the app or website; the studio chooses 'Automatically Book' (first on the list is booked) or 'Inform Everyone'. A credit is deducted on joining.21 |
| Private and duo sessions | Private-session packages, including duo packages where two clients train together; members book trainers’ open slotsEvery plan | Appointment services (private or group) can be booked by members in the app or on the website, based on staff availability. Group appointments take a studio-set maximum number of members, so a two-person session can be configured; 'duo' or 'duet' sessions are not named.22,23 |
| Online classes and PT on Zoom | Yes: Zoom meetings are created automatically for online classes and PT sessionsPro and Enterprise; add-on on Growth | Online classes and appointments run through a Zoom integration that needs a paid Zoom account.24 |
| Trainer pay | Commissions are created automatically for every PT session, and class commissions are worked out from each teacher’s classes under your commission policyEvery plan | Payroll templates pay per class and/or per booking (flat or tiered), per course and per appointment. Percentage-based payouts for classes and appointments were added on 11 Jul 2025.25,10 |
| Selling on your own website | Class booking, membership and pack purchase, and product sales with stock levels per branch, on your own website through the Full Website APIEnterprise; add-on on Pro | Onboarding includes integrating Kenko's booking pages into the studio's existing website. Kenko also builds websites with booking built in (no redirects to third-party pages). API access is listed only on the Enterprise tier of the older pricing landing page.6,26,27 |
| Late cancellations and no-shows | Automatic class-credit deduction within a cancellation window; no money feeEvery plan | Cancellation and no-show policies set a free-cancellation window, a late-cancel fee (unlimited memberships) or credit loss (fixed-credit packs), and a no-show fee.28 |
| Consumer marketplace | Not offered | Kenko integrates with ClassPass (bookings flow into Kenko) and lets studios choose which classes sync to ClassPass and Gympass.29 |
| Branded mobile app in the app stores | Not yet: StudioFly’s mobile apps are coming soon; members use the member portal in any browserEvery plan | Two member apps: the free generic Kenko app, or a branded app for an additional $89 a month; push notifications work only in the branded app.2 |
| Family accounts | No. Each child is their own member, with a parent or guardian’s contact on the profile | Members add related contacts (for example family) online, and can book them using the related contact's own credits. Shared memberships let a buyer add friends or family to one membership.30,31 |
| AI assistant | AI Business Pack: AI insights, a business assistant and a WhatsApp AI agent on your own numberEnterprise; add-on on Growth and Pro | Nomi is an AI front-desk assistant that answers questions, helps with bookings and escalates to staff. Buddy is an AI sales agent that chats with website visitors and books trial classes.32,33 |
| More than one location | Branch switcher, staff limited to their branch; extra locations are a paid add-onEvery plan | Roaming memberships let one membership book classes or appointments at other locations. Kenko markets a multi-location platform: one membership for every location, and payroll for the whole team across locations.34,35 |
Members pick a spot (bike, reformer or other equipment) from a visual layout in the app or on the website. Self-serve custom spot layouts were added on 21 Sep 2026 (the August help article still said custom layouts were not supported).4,10
Kenko integrates with ClassPass (bookings flow into Kenko) and lets studios choose which classes sync to ClassPass and Gympass.29
Kenko's home page positions it as done-for-you AI marketing for boutique studios. Buddy is an AI sales agent that chats with website visitors and books trial classes.38,33
Members add related contacts (for example family) online, and can book them using the related contact's own credits. Shared memberships let a buyer add friends or family to one membership.30,31
Kenko migrates contacts, active memberships, future bookings, balances and gift cards overnight before go-live; booking history, cancelled or expired memberships and payment plans are not migrated. Kenko offers to buy out the studio's remaining contract with its current software and move its data.39,27
A realistic plan, step by step. Nothing here needs to happen in a hurry.
Download your customer list as a CSV from Kenko's Customers table, and download the reports you need (they can cover all locations) before CRM access ends. Kenko's own migration service leaves out booking history, expired memberships and payment plans, so export anything you want to keep. Cancelling means emailing billing and serving any lock-in period, with no refunds, and the branded apps are taken down after the end date. (Sources 50, 15, 36, 39, checked 25 Sep 2026.)
Create your class types, recurring classes, membership plans, packs and staff roles, so the structure is ready before members arrive.
Bring member records across with a spreadsheet (CSV or Excel) import, and check the imported records before you use them.
Saved cards and recurring set-ups usually can’t be moved between payment providers, so plan how members will pay their next fee through StudioFly.
Pick a quiet week, tell members the date and what changes for them, and move bookings over on that day. How long it takes depends on your member count, your plans and how much history you move.
Want to talk through your own setup?
Let’s have a conversationPricing page, viewed from India on 25 Sep 2026, shows US dollars: Growth (done-for-you marketing) $499 per month, Growth + Booking $699 per month, Booking $399 per month; Booking can be added to Growth for $200/mo. The branded customer app costs an additional $89 per month; the generic Kenko app is free. (Sources 1, 2, checked 25 Sep 2026.)
Kenko bills Indian studios in USD; it says it adds no extra fees but the bank may charge conversion or markup. Not listed on https://www.gokenko.com/pricing-2, https://www.gokenko.com/lp/pricing-lp, https://help.gokenko.com/en/articles/12169689-kenko-for-india-how-to-get-onboard as of 25 Sep 2026: prices in rupees (INR) for Kenko's plans. (Sources 3, 1, checked 25 Sep 2026.)
UPI is available through Razorpay payment links sent from the POS; only non-recurring memberships can be sold by payment link, and links expire after 4 hours. Razorpay is Kenko's payment gateway in India, and the only one available there. (Sources 7, 3, checked 25 Sep 2026.)
Invoice settings have a 'Tax ID' field among the business details printed on customer invoices; GST-specific fields are not described. A help-centre search for 'gst' returns no articles. (Sources 9, 51, checked 25 Sep 2026.)
Kenko's terms of service name Spotbee Inc as the company that provides Kenko; the site footer credits Spotbee, Inc. Earlier product names are still visible: the help centre links the member app at an App Store address named 'bookee-previously-studioyou', support runs on the bookeeapp.com domain, and the status page lists 'Bookee CRM'. No rebrand dates are given. (Sources 37, 52, checked 25 Sep 2026.)
Every source below was checked on 25 September 2026.
Walk through your classes, fees and payments with our team, and see whether StudioFly fits the way your studio runs.
Book a demoA personal walkthrough with the MyGymDesk team.