| Plan prices and features published | Yes: every plan’s price and what it includes, in rupees in India and US dollars elsewhere; no setup feeEvery plan | Mariana Tek's pricing page, viewed from India, shows three packages (Core, Core + Growth, Full Growth Bundle), each with "Book a demo" and no price. Pricing is quote-only. Core includes custom-branded iOS and Android apps, the Biz App, kiosk check-in, and waivers and forms. Core + Growth adds email and SMS marketing automation, two-way texting, and landing pages and forms; the Full Growth Bundle adds gamification, a feedback suite and a custom marketing plan. Every package includes multi-location management, unlimited classes and instructors, intro offers, packs and memberships, CRM, insights and reporting, kiosk check-in, waivers, transactional emails and white-glove support.1 |
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| Prices published in rupees | Yes. Growth, Pro and Enterprise in INR, excluding GSTEvery plan | Not listed on https://www.marianatek.com/pricing/ as of 25 Sep 2026: INR or rupee pricing (no prices are shown).1 |
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| Self-serve free trial | 7-day free trial in India, no card neededEvery plan | Not listed on https://www.marianatek.com/pricing/ as of 25 Sep 2026: a free trial (the site offers the first three months free to studios that switch, through a demo). A site-wide offer gives studios that switch their first three months free, via a demo.1 |
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| Setup fee | No setup feeEvery plan | Not listed on https://www.marianatek.com/pricing/, https://www.marianatek.com/migration/ as of 25 Sep 2026: a setup, onboarding or implementation fee.1 |
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| What you pay for | A plan with one location included; extra locations are add-ons; unlimited membersEvery plan | Not listed on https://www.marianatek.com/pricing/ as of 25 Sep 2026: whether Mariana Tek bills per location, per member or per staff seat. Mariana Tek invoices studios (from Xplor Technologies) and takes payment by autopay five days after the invoice.1,2 |
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| UPI payments | Yes, through RazorpayPro and Enterprise; add-on on Growth | Not listed on https://support.marianatek.com/en/articles/4596988-what-credit-card-types-does-stripe-support-and-what-are-the-minimum-charge-amounts, https://www.marianatek.com/pricing/ as of 25 Sep 2026: UPI as a payment method (the card list is Visa, American Express, Mastercard, Discover, Diners Club, JCB and China UnionPay). Not listed on https://support.marianatek.com/en/articles/11180138-what-complementary-tools-adjacent-to-mariana-tek-is-my-studio-responsible-for, https://support.marianatek.com/en/articles/4596988-what-credit-card-types-does-stripe-support-and-what-are-the-minimum-charge-amounts as of 25 Sep 2026: Razorpay or another Indian payment gateway; all payments go through Stripe.3,4 |
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| Integrated payments in India | Yes: UPI, cards and netbanking through RazorpayPro and Enterprise; add-on on Growth | All Mariana Tek payments, including POS sales, penalty fees and recurring memberships, go through Stripe. Mariana Tek hosts each studio's Stripe Connect Express account and is the main point of contact for it. Not listed on https://support.marianatek.com/en/articles/4596988-what-credit-card-types-does-stripe-support-and-what-are-the-minimum-charge-amounts, https://support.marianatek.com/en/articles/11180138-what-complementary-tools-adjacent-to-mariana-tek-is-my-studio-responsible-for, https://www.marianatek.com/pricing/ as of 25 Sep 2026: India, or a list of countries where Mariana Tek's Stripe payments are available. Stripe's own support page (Stripe is Mariana Tek's processor) says Stripe is invite-only in India, and that platforms add new connected accounts in India by invite only.4,5,3,6 |
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| GST invoices | Yes: CGST/SGST/IGST, HSN/SAC and GSTR-1 exportEvery plan | Not listed on https://support.marianatek.com/en/articles/9010948-how-do-i-send-a-vat-invoice, https://support.marianatek.com/en/articles/1987518-how-are-taxes-calculated-on-a-product as of 25 Sep 2026: GST, GSTIN or CGST/SGST/IGST (tax pages describe VAT invoices and US-style tax records). Mariana Tek can send customers a VAT (tax) invoice, for countries that require one. Taxes are set per product type and location as Tax Records, one per tax authority.7,8 |
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| WhatsApp messaging | Automated reminders and receipts; WhatsApp on your own number on EnterpriseEvery plan | Not listed on https://www.marianatek.com/pricing/, https://www.marianatek.com/features/marketing-crm/, https://support.marianatek.com/en/articles/9461726-xplor-growth-sms as of 25 Sep 2026: WhatsApp messaging (the pages describe email, SMS and two-way texting).1 |
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| Leads and CRM | Lead capture, follow-ups and a CRM in the same workspace as members, classes and billingEvery plan | The CRM shows each lead and customer with a timeline of activity, and staff can be assigned tasks based on customer behaviour. Every package includes multi-location management, unlimited classes and instructors, intro offers, packs and memberships, CRM, insights and reporting, kiosk check-in, waivers, transactional emails and white-glove support.9,1 |
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| Email and text marketing | WhatsApp automation on every plan; Email Marketing Premium on EnterpriseEvery plan / Enterprise | Core + Growth adds email and SMS marketing automation, two-way texting, and landing pages and forms; the Full Growth Bundle adds gamification, a feedback suite and a custom marketing plan. The pricing page and the Pilates FAQ disagree on marketing automation: the pricing page places it in Core + Growth, while the Pilates FAQ says every plan includes it. Email and SMS campaigns are automated from client behaviour, with segments by visits, membership type, instructor and milestones. Marketing runs in Xplor Growth, whose Auto-Campaigns have 20+ triggers; studios not on Xplor Growth are asked to book a demo.1,10,9,11 |
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| Products and inventory | Product sales with stock by location, purchase invoices and low-stock alertsEvery plan | Staff sell retail and rentals, and add-ons (such as rentals) appear in the booking flow. Inventory is tracked per product variant and location. An Inventory on Hand report shows stock counts and value. Not listed on https://support.marianatek.com/en/articles/1986217-how-do-i-manage-and-adjust-my-inventory, https://support.marianatek.com/en/articles/3193721-how-do-i-know-how-much-inventory-i-have-and-how-much-it-s-worth as of 25 Sep 2026: low-stock alerts or reorder points.12,13,14 |
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| Every location in one view | One login for every location: an All Locations view, and a Location Performance table comparing revenue, growth, members, attendance, retention and dues by branch; staff stay limited to their branchEvery plan; extra locations are an add-on | Insights gives one unified dashboard across locations with drill-down into each location, comparing sales, memberships and utilisation. Insights reports default to all locations, and any set of locations can be selected. Regions group locations and filter reports and customer-facing pages; they are created through support.15,16,17 |
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| Support | Email, ticket and phone support on every plan. Tickets get an AI reply around the clock, and a person replies within 2 business hours. Enterprise adds a dedicated customer success manager for onboarding, training and handholding.Every plan / Enterprise | Support email hours are 6am-8pm EST on weekdays and 9am-5pm EST at weekends; chat is 7am-5pm EST on weekdays. Mariana Tek and Xplor Growth have separate support teams. Not listed on https://support.marianatek.com/en/articles/5831507-contacting-mariana-tek-support as of 25 Sep 2026: an India office, IST hours or India-specific support (hours are given in EST). Every studio gets a dedicated customer success manager. Onboarding typically takes five to eight weeks with onboarding specialists and a demo environment.18,19,20,1 |
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| Class scheduling and capacity | Recurring classes with a participant limit on eachEvery plan | Classes are capacity-based, including for reformers, towers and chairs, and can be capped by machine type.10 |
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| Choosing a particular spot or machine | Not offered: a spot is a place in the class, not a particular machine | Pick-A-Spot layouts let customers choose a specific spot, with 1-100 spots per layout. Clients can reserve their favourite machine when they book.21,10 |
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| Waitlists | Yes: turn on a waitlist for any class; members join it themselves when the class is full, and the first person is moved in automatically when a place frees upEvery plan | Customers join waitlists themselves, and the first person is added automatically when someone cancels within the auto-fill window. The auto-fill window is set during onboarding and changed through support; after it closes, the spot is held for staff to fill. After the auto-fill window, Quick Fill texts all waitlisted clients at once, first come first served. Transactional SMS (used for waitlist alerts) is available in the US, Canada, France, Finland, Germany, Australia and the UK. Not listed on https://support.marianatek.com/en/articles/11646988-will-a-waitlisted-customer-be-notified-if-a-class-spot-becomes-available as of 25 Sep 2026: India among the countries where transactional SMS is available.22,23,24 |
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| Private and duo sessions | Private-session packages, including duo packages where two clients train together; members book trainers’ open slotsEvery plan | Appointments cover private services such as personal training, but Mariana Tek must enable them on the account. Appointments are paid with credit packages; memberships cannot be used to book appointments yet. Appointments can be one-on-one, duets or small groups, with a maximum number of people per session.25,26,27 |
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| Online classes and PT on Zoom | Yes: Zoom meetings are created automatically for online classes and PT sessionsPro and Enterprise; add-on on Growth | Livestream and video-on-demand classes use third-party platforms such as Zoom or Microsoft Teams; Mariana Tek does not host video. Livestream and on-demand memberships cannot be sold in the mobile apps, only on the website.28 |
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| Trainer pay | Commissions are created automatically for every PT session, and class commissions are worked out from each teacher’s classes under your commission policyEvery plan | Pay rates are an instructor flat fee per class plus commission rates by product type. Standard payroll reports must be exported and calculated outside Mariana Tek; the Insights Instructor Payroll report calculates per-class or per-head rates only; Xplor Payroll handles more complex pay. An Employee Commissions report in Insights calculates commissions by location and employee.29,30,31 |
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| Selling on your own website | Class booking, membership and pack purchase, and product sales with stock levels per branch, on your own website through the Full Website APIEnterprise; add-on on Pro | Web Integrations embed account, schedule and buy pages in the studio's own website. The studio's web developer is responsible for maintaining the integration on its site. Mariana Tek offers APIs, but reporting data is not available through them.32,33,34 |
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| Late cancellations and no-shows | Automatic class-credit deduction within a cancellation window; no money feeEvery plan | Late-cancel and no-show penalties are charged automatically as loss of credit, a fee, both, or no fee. Late-cancellation and no-show fees are not yet available for appointments. Late-cancellation windows are created by request to Mariana Tek and assigned per membership or credit package.35,36,37 |
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| Consumer marketplace | Not offered | Mariana Tek presents freedom from aggregator marketplaces as a feature: studios build direct relationships in their own branded apps. Mariana Tek integrates with ClassPass, enabled per location. The "Mariana Tek marketplace" is a directory of integration partners, not a consumer booking marketplace.38,39,40 |
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| Branded mobile app in the app stores | Not yet: StudioFly’s mobile apps are coming soon; members use the member portal in any browserEvery plan | Core includes custom-branded iOS and Android apps, the Biz App, kiosk check-in, and waivers and forms. Each studio gets its own branded app on Android and iOS. The studio's app runs through the studio's own Apple and Google developer accounts, which the studio must maintain.1,10,4 |
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| Family accounts | No. Each child is their own member, with a parent or guardian’s contact on the profile | Childcare is set up through the guest framework (guest-only credits for children), not as family accounts. Not listed on https://support.marianatek.com/en/articles/5170179-how-do-i-set-up-childcare-in-mariana-tek, https://www.marianatek.com/features/customer-experience/ as of 25 Sep 2026: family or linked accounts where a parent manages children's bookings.41 |
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| AI assistant | AI Business Pack: AI insights, a business assistant and a WhatsApp AI agent on your own numberEnterprise; add-on on Growth and Pro | AI-driven SMS and email flows come through a third-party integration, Revi. Not listed on https://www.marianatek.com/pricing/, https://www.marianatek.com/features/, https://www.marianatek.com/features/marketing-crm/ as of 25 Sep 2026: native AI features in the product (AI appears in the help centre only as the Luna support assistant and partner integrations).42,1 |
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| More than one location | Branch switcher, staff limited to their branch; extra locations are a paid add-onEvery plan | Every package includes multi-location management from one login. Clients have one login and one stored card for all of a brand's studios. New locations are requested from Mariana Tek and take about three weeks to set up.1,43,44 |
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