Last verified: 25 September 2026
Zenoti and StudioFly both know Indian businesses: Zenoti started in Hyderabad and supports GST invoices and Indian payment gateways, and StudioFly is built for class-led studios in India. They differ in who they're built for and how you buy them: Zenoti's fitness plans are quoted, with a set-up fee and yearly renewals, while StudioFly publishes rupee plans with a free trial.
This page compares them head to head and gives Zenoti's strengths equal space. We make StudioFly; every Zenoti fact below is sourced and dated 25 September 2026.
Zenoti is a trademark of its owner. StudioFly is not affiliated with or endorsed by Zenoti. Other product names on this page belong to their owners.
StudioFly cells show the plan that includes each feature. Zenoti facts are sourced below and were checked on 25 September 2026.
| Feature | StudioFly | Zenoti |
|---|---|---|
| Plan prices and features published | Yes: every plan’s price and what it includes, in rupees in India and US dollars elsewhere; no setup feeEvery plan | Viewed from India on 25 Sep 2026, the Fitness tab of Zenoti's 2026 pricing page shows three offers, each "Custom Pricing" with no amount or currency: Zenoti OS (best for gyms, clubs and fitness franchises), Zenoti AI Plus and Zenoti AI Workforce. Not listed on https://www.zenoti.com/pricing-zenoti, https://www.zenoti.com/pricing-zenoti-26 as of 25 Sep 2026: any plan price, add-on price, currency, per-location or per-member rate, set-up fee or payment-processing rate.1,2 |
| Prices published in rupees | Yes. Growth, Pro and Enterprise in INR, excluding GSTEvery plan | Not listed on https://www.zenoti.com/pricing-zenoti, https://www.zenoti.com/pricing-zenoti-26 as of 25 Sep 2026: prices in rupees (INR) (viewed from India).2 |
| Self-serve free trial | 7-day free trial in India, no card neededEvery plan | Not listed on https://www.zenoti.com/pricing-zenoti, https://www.zenoti.com/pricing-zenoti-26 as of 25 Sep 2026: a free trial of Zenoti (both pages lead to "Get a Quote" or "Book a Demo").2 |
| Setup fee | No setup feeEvery plan | Zenoti's Terms and Conditions charge a one-time, non-refundable set-up fee per centre, at Zenoti's then-current rates; the pricing pages show no amount.3 |
| What you pay for | A plan with one location included; extra locations are add-ons; unlimited membersEvery plan | Zenoti's Terms price the subscription by centre: the initial term is counted on fully paid fees for the number of centres in the order form, and each new centre carries a one-time set-up fee. The pricing FAQ says multi-location pricing is customised to the business's footprint.3,2 |
| UPI payments | Yes, through RazorpayPro and Enterprise; add-on on Growth | Zenoti integrates with Airpay, which it says is supported only in India, for in-store terminal and Webstore payments; UPI is one of Airpay's methods. Airpay does not support Zenoti's customer mobile app (page last modified 23 October 2023). Zenoti's payment-links article says guests can pay by card or UPI, but only businesses on Zenoti Payments (Adyen + Stripe) can use payment links, and links don't cover recurring membership payments (page last modified 25 September 2024).4,5 |
| Integrated payments in India | Yes: UPI, cards and netbanking through RazorpayPro and Enterprise; add-on on Growth | Zenoti's gateway list names JusPay and Plutus (Pine Labs) as the supported gateways for India; JusPay was tested with PayU Biz (page last modified 1 April 2025). The Pine Labs Plutus card-terminal integration is on Zenoti's Enterprise plan, and it doesn't yet support refunds, voids, card storage, recurring charges or webstore purchases (page last modified 30 July 2024). In the India table of Zenoti's gateway list, recurring payments and card storage are marked not supported for both JusPay and Plutus, at the POS and on the Webstore; JusPay handles Webstore and customer-app payments.6,7 |
| GST invoices | Yes: CGST/SGST/IGST, HSN/SAC and GSTR-1 exportEvery plan | GST receipts can carry the centre's GSTIN, state code and PAN in the header or footer; SAC codes are mandatory for services and HSN codes for products once GST India is on. Receipts can show each GST component (for example CGST and SGST), and the GST invoice types include tax invoices, vouchers, credit notes and advance receipts. Not listed on https://help.zenoti.com/en/configuration/finance-gst-configurations/gst---india.html as of 25 Sep 2026: a GSTR-1 (or other GSTR) return file export.8 |
| WhatsApp messaging | Automated reminders and receipts; WhatsApp on your own number on EnterpriseEvery plan | Each Zenoti notification template can be switched to send by email, text or WhatsApp. Two-way WhatsApp in HyperConnect is a paid add-on subscription, needs a Meta Business Account and verified number, and Meta's conversation fees apply per 24-hour session; promotional bulk messages aren't allowed there (page last modified 5 May 2026). Each WhatsApp message consumes one Zenoti credit; each email consumes one credit.9,10,11 |
| Leads and CRM | Lead capture, follow-ups and a CRM in the same workspace as members, classes and billingEvery plan | Sales opportunities with owners, follow-up dates and statuses are tracked under Sales > Tracking > Opportunities. The Fitness tab's Zenoti OS feature list includes automated member management and CRM, and automated marketing.12,1 |
| Email and text marketing | WhatsApp automation on every plan; Email Marketing Premium on EnterpriseEvery plan / Enterprise | Built-in email and SMS campaigns triggered by guest behaviour, with no separate email provider needed.13 |
| Products and inventory | Product sales with stock by location, purchase invoices and low-stock alertsEvery plan | Inventory across centres with low-stock alerts at set thresholds and automatic purchase orders.14 |
| Every location in one view | One login for every location: an All Locations view, and a Location Performance table comparing revenue, growth, members, attendance, retention and dues by branch; staff stay limited to their branchEvery plan; extra locations are an add-on | Consolidated and per-centre reporting; owners and regional managers switch between centres and brands from one profile. Help centre: users link several centres or franchises to one employee profile and switch between them on a Switch Accounts screen.15,16 |
| Support | Email, ticket and phone support on every plan. Tickets get an AI reply around the clock, and a person replies within 2 business hours. Enterprise adds a dedicated customer success manager for onboarding, training and handholding.Every plan / Enterprise | Phone support is by requesting an outbound call through the chat messenger; emergency inbound hotlines are listed for USA/Canada, Australia & New Zealand, and UK & Europe (page last modified 29 October 2024). Zenoti publishes support response targets by severity: under 30 minutes (Severity 1), under 2 hours (Severity 2) and same day (Severity 3); premium support agreements differ. Zenoti's service page promises 24/7 live chat and phone support and a customer success manager, without naming the plans that include the manager.17,18,19 |
| Class scheduling and capacity | Recurring classes with a participant limit on eachEvery plan | Recurring class timetables with per-class capacity, bookable from the website, a branded app or the front desk. Classes are assigned rooms; if class capacity exceeds a room's, several rooms can be selected.20,21 |
| Choosing a particular spot or machine | Not offered: a spot is a place in the class, not a particular machine | Not listed on https://help.zenoti.com/en/fitness/classes/create-a-class.html, https://help.zenoti.com/en/fitness/webstore.html, https://help.zenoti.com/en/fitness/cma/consumer-mobile-application-for-fitness.html, https://www.zenoti.com/fitness-software/gym-scheduling-software, https://help.zenoti.com/en/fitness/fitness-faqs.html as of 25 Sep 2026: members choosing a numbered spot, mat, bike or reformer when booking a class.21 |
| Waitlists | Yes: turn on a waitlist for any class; members join it themselves when the class is full, and the first person is moved in automatically when a place frees upEvery plan | Class waitlists: by default Zenoti automatically promotes the first waitlisted student when a spot opens; studios can switch to broadcast or priority confirmation modes (page last modified 17 March 2026).22 |
| Private and duo sessions | Private-session packages, including duo packages where two clients train together; members book trainers’ open slotsEvery plan | Personal training, assessments, physio and consultations are booked against trainer availability, alongside classes.20 |
| Late cancellations and no-shows | Automatic class-credit deduction within a cancellation window; no money feeEvery plan | Tiered late-cancellation fees by hours before class, as a percentage of the class price or a flat amount. Package or membership credits can be used to pay class cancellation and no-show fees; staff can waive fees.23,24 |
| Online classes and PT on Zoom | Yes: Zoom meetings are created automatically for online classes and PT sessionsPro and Enterprise; add-on on Growth | Virtual classes can be enabled for fitness studios, with metrics in a Zoom meeting report.25 |
| Trainer pay | Commissions are created automatically for every PT session, and class commissions are worked out from each teacher’s classes under your commission policyEvery plan | Instructor pay rates: a flat amount per class (with bonus per guest above a threshold and minimum/maximum pay) or a flat amount per guest per class. Zenoti's Integrated Payroll calculates pay from appointments, hours, commissions and tips; its tax filing is described for the 50 US states only.26,27 |
| Selling on your own website | Class booking, membership and pack purchase, and product sales with stock levels per branch, on your own website through the Full Website APIEnterprise; add-on on Pro | An embeddable booking widget for the business website, or a direct link (the FAQ is written for salons). The franchise page lists public APIs and an integrations framework.28,15 |
| Consumer marketplace | Not offered | Zenoti has a ClassPass integration limited to class registrations; bookings, cancellations and payments are handled by ClassPass (page last modified 28 August 2026).29 |
| Branded mobile app in the app stores | Not yet: StudioFly’s mobile apps are coming soon; members use the member portal in any browserEvery plan | CMA Fitness is Zenoti's member app for fitness businesses on iOS and Android: QR check-in, buying or upgrading memberships, and booking classes, personal training or services. The customer app is branded: it is published from the business's own App Store and Play Store developer accounts, and is configured if purchased with the subscription.30,31 |
| Family accounts | No. Each child is their own member, with a parent or guardian’s contact on the profile | Family plans are listed among membership workflows on the fitness centre page. Guest relationships (for example parent or spouse) let a related guest use a shared saved card.32,33 |
| AI assistant | AI Business Pack: AI insights, a business assistant and a WhatsApp AI agent on your own numberEnterprise; add-on on Growth and Pro | AI is sold as paid layers on top of Zenoti OS: AI Plus (for Fitness: AI Workout Builder, AI Retention Risk, AI Business Advisor and more) and AI Workforce (AI Receptionist voice agent, AI Concierge text agent), each "Custom Pricing".1 |
| More than one location | Branch switcher, staff limited to their branch; extra locations are a paid add-onEvery plan | Multi-centre and franchise operation: one organisation with many centres, franchisor controls, royalties and cross-centre settlements.15 |
Zenoti's pricing page lists four business types (Salon & Spa, Medspa, Fitness, Barbershop) and says Zenoti is built for salons, spas, medspas, fitness centres and barbershops, from single locations to enterprise franchises. Personal training, assessments, physio and consultations are booked against trainer availability, alongside classes.2,20
Zenoti's gateway list names JusPay and Plutus (Pine Labs) as the supported gateways for India; JusPay was tested with PayU Biz (page last modified 1 April 2025). The Pine Labs Plutus card-terminal integration is on Zenoti's Enterprise plan, and it doesn't yet support refunds, voids, card storage, recurring charges or webstore purchases (page last modified 30 July 2024).6,7
Multi-centre and franchise operation: one organisation with many centres, franchisor controls, royalties and cross-centre settlements. Consolidated and per-centre reporting; owners and regional managers switch between centres and brands from one profile.15
AI is sold as paid layers on top of Zenoti OS: AI Plus (for Fitness: AI Workout Builder, AI Retention Risk, AI Business Advisor and more) and AI Workforce (AI Receptionist voice agent, AI Concierge text agent), each "Custom Pricing".1
Zenoti publishes support response targets by severity: under 30 minutes (Severity 1), under 2 hours (Severity 2) and same day (Severity 3); premium support agreements differ. Every customer gets 24/7 global support, onboarding support and Zenoti University; AI Plus customers also get a dedicated Customer Success Manager and SLA-backed priority support.18,2
A realistic plan, step by step. Nothing here needs to happen in a hurry.
Export Zenoti data module by module: the guest list from Guests → Manage Guests to Excel or CSV, then appointments, collections and other reports (large reports are emailed). Zenoti returns or destroys your data after termination, so export before your end date, and check your order form for the yearly renewal date. (Sources 34, 35, 3, checked 25 Sep 2026.)
Create your class types, recurring classes, membership plans, packs and staff roles, so the structure is ready before members arrive.
Bring member records across with a spreadsheet (CSV or Excel) import, and check the imported records before you use them.
Saved cards and recurring set-ups usually can’t be moved between payment providers, so plan how members will pay their next fee through StudioFly.
Pick a quiet week, tell members the date and what changes for them, and move bookings over on that day. How long it takes depends on your member count, your plans and how much history you move.
Want to talk through your own setup?
Let’s have a conversationViewed from India on 25 Sep 2026, the Fitness tab of Zenoti's 2026 pricing page shows three offers, each "Custom Pricing" with no amount or currency: Zenoti OS (best for gyms, clubs and fitness franchises), Zenoti AI Plus and Zenoti AI Workforce. Viewed from India on 25 Sep 2026, Zenoti's other pricing page (/pricing-zenoti, Fitness selected) shows two offers, Zenoti OS and Your AI Workforce, each with only a "Get a Quote" button. (Sources 1, 2, checked 25 Sep 2026.)
Zenoti's Terms and Conditions charge a one-time, non-refundable set-up fee per centre, at Zenoti's then-current rates; the pricing pages show no amount. Zenoti's Implementation Scope page says configuration and data migration are Professional Services set out in separate statements of work (SOWs). (Sources 3, 31, checked 25 Sep 2026.)
Zenoti integrates with Airpay, which it says is supported only in India, for in-store terminal and Webstore payments; UPI is one of Airpay's methods. Airpay does not support Zenoti's customer mobile app (page last modified 23 October 2023). Zenoti's payment-links article says guests can pay by card or UPI, but only businesses on Zenoti Payments (Adyen + Stripe) can use payment links, and links don't cover recurring membership payments (page last modified 25 September 2024). (Sources 4, 5, checked 25 Sep 2026.)
Zenoti has a GST - India mode, switched on by a setting (help page last modified 7 June 2023). GST receipts can carry the centre's GSTIN, state code and PAN in the header or footer; SAC codes are mandatory for services and HSN codes for products once GST India is on. Receipts can show each GST component (for example CGST and SGST), and the GST invoice types include tax invoices, vouchers, credit notes and advance receipts. (Sources 8, checked 25 Sep 2026.)
Contract: the initial term is set in the order form, then the agreement renews automatically for one-year terms; either side can end it at the end of a term with at least 60 days' notice. Price changes: at each renewal Zenoti may raise fees by up to 20%, and it may raise fees at any time with 60 days' written notice. All fees are non-refundable except as the terms state. (Sources 3, checked 25 Sep 2026.)
Every source below was checked on 25 September 2026.
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