| Plan prices and features published | Yes: every plan’s price and what it includes, in US dollars outside India; no setup feeEvery plan | Quote only (marianatek.com/pricing, checked 26 Sep 2026). Viewed from India, the pricing page shows three packages, Core, Core + Growth and Full Growth Bundle, each with “Book a demo” and no price. What each package includes is published: Core includes custom-branded iOS and Android apps, the Biz App, kiosk check-in, and waivers and forms; Core + Growth adds transactional SMS and the Xplor Growth marketing suite; the Full Growth Bundle adds gamification, a feedback suite and a custom marketing plan.1 |
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| Prices published in US dollars | Yes. Growth, Pro and Enterprise in US dollars, excluding applicable taxesEvery plan | Not listed on https://www.marianatek.com/pricing/ as of 26 Sep 2026: a price for any package (every package links to “Book a demo”). Not listed on https://marianatek.co.uk/ as of 26 Sep 2026: a GBP price or pricing page. Mariana Tek runs a UK site, but it links to demos only, and its /pricing/ path returned 404 when requested on 26 Sep 2026.1,4 |
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| Self-serve free trial | 14-day free trial, no card neededEvery plan | A site-wide offer gives studios that switch their first three months free, arranged through a demo.1 |
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| Online member payments | Yes: members pay online through PayPal, on your own PayPal business account, in your studio’s currencyPro and Enterprise | All Mariana Tek payments, including POS sales, penalty fees and recurring memberships, run through Stripe. Mariana Tek hosts each studio’s Stripe Connect Express account and is its main point of contact; the studio keeps the account verified and its banking details current.37,38 |
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| Auto-renewing memberships | Yes: auto-renewing memberships as PayPal subscriptions on your PayPal account, for 30, 90, 180 or 365-day plansPro and Enterprise | Membership contracts can be non-recurring, recur forever or recur a set number of times, with usage limits per interval. Members can cancel recurring memberships themselves on the website and app (Click to Cancel), which studios can switch off per location through support. With Click to Cancel, studios can’t impose cancellation notice periods on self-service memberships but can set minimum commitments.40,41,42 |
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| Card processing, ACH and card terminals | Not offered: Stripe isn’t available, so there’s no ACH bank debit or card terminal through StudioFly; members pay online through PayPal | The pricing FAQ says Mariana Tek charges Stripe’s standard flat rate on all card purchases and takes nothing on top of Stripe’s fees; the rate itself is not stated there. Its US Mindbody comparison page states processing at 2.9% + $0.30 per transaction and no commission on new-client sign-ups. The Stripe S700 card terminal can be ordered through Mariana Tek. Not listed on https://support.marianatek.com/en/articles/11180138-what-complementary-tools-adjacent-to-mariana-tek-is-my-studio-responsible-for, https://support.marianatek.com/en/articles/1978769-how-does-mariana-tek-process-credit-cards, https://support.marianatek.com/en/articles/4596988-what-credit-card-types-does-stripe-support-and-what-are-the-minimum-charge-amounts as of 26 Sep 2026: ACH, BACS or Direct Debit bank payments by members (the pages describe card payments through Stripe).1,2,39,37 |
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| Sales tax and VAT on member invoices | One tax rate on member invoices, set by you: the invoice is titled a Sales Tax invoice in the US or a VAT invoice in the UK. No per-state or per-item ratesEvery plan | Taxes are set per product type and location as Tax Records, one per tax authority (the example is Washington State Tax), and Mariana Tek combines them at sale. A Sales Tax by Month - Detail report shows collected sales tax by product and location. Studios can send customers a VAT (tax) invoice from Order History, for countries that require one.43,44,45 |
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| Text messages (SMS) | Not offered: StudioFly doesn’t send text messages (SMS); member messages go by WhatsApp and email | Transactional SMS (for waitlist spot alerts) is available in the United States, Canada, France, Finland, Germany, Australia and the United Kingdom, after Twilio registration in Xplor Growth and activation through support. Two-way texting runs in Xplor Growth, with SMS sent through Twilio; the pricing page lists email and SMS marketing automation and two-way texting from Core + Growth, not in Core. Not listed on https://www.marianatek.com/pricing/ as of 26 Sep 2026: SMS or email prices, message allowances or overage rates.46,47,1 |
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| Email and text marketing | Email campaigns with Email Marketing Premium, and WhatsApp campaigns to opted-in members; no text-message campaignsEnterprise; add-ons on Growth and Pro | Email and SMS campaigns are automated from client behavior, with segments by visits, membership type, instructor and milestones. Marketing runs in Xplor Growth, whose Auto-Campaigns have 20+ triggers; studios not on Xplor Growth are asked to book a demo.48,49 |
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| Leads and CRM | Lead capture, follow-ups and a CRM in the same workspace as members, classes and billingEvery plan | The CRM shows each lead and customer with a timeline of activity, and staff can be assigned tasks based on customer behavior.48 |
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| Choosing a particular spot or machine | Not offered: a spot is a place in the class, not a particular machine | Classes are capacity-based, including for reformers, towers and chairs, and can be capped by machine type. Pick-A-Spot layouts let customers choose a specific spot, with 1-100 spots per layout. Clients can reserve their favorite machine when they book.50,51 |
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| Waitlists | Yes: turn on a waitlist for any class; members join it themselves when the class is full, and the first person is moved in automatically when a place frees upEvery plan | Customers join waitlists themselves, and the first person is added automatically when someone cancels within the auto-fill window. The auto-fill window is set during onboarding and changed through support; after it closes, the spot is held for staff to fill.52,53 |
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| Private and duo sessions | Private-session packages, including duo packages where two clients train together; members book trainers’ open slotsEvery plan | Appointments cover private services such as personal training, and Mariana Tek must enable them on the account. They can be one-on-one, duets or small groups, with a maximum number of people per session. Appointments are paid with credit packages; memberships cannot be used to book appointments yet.54,55,56 |
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| Selling on your own website | Class booking, membership and pack purchase, and product sales with stock levels per branch, on your own website through the Full Website APIEnterprise; add-on on Pro | Web Integrations embed account, schedule and buy pages in the studio’s own website, and the studio’s web developer is responsible for maintaining the integration. Mariana Tek offers APIs, but reporting data is not available through them.57,58,59 |
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| Consumer marketplace | Not offered | Mariana Tek presents freedom from aggregator marketplaces as a feature: studios build direct relationships in their own branded apps. It integrates with ClassPass, enabled per location, and the “Mariana Tek marketplace” is a directory of integration partners, not a consumer booking marketplace.60,61,62 |
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| Branded mobile app in the app stores | Not yet: StudioFly’s mobile apps are coming soon; members use the member portal in any browserEvery plan | A custom-branded iOS and Android app is included from the Core package, with no separate app price listed, and the Mindbody comparison page says a single branded app is included at no extra cost. The app runs on the studio’s own Apple and Google developer accounts, which the studio must keep active.1,2,37 |
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| Family accounts | No. Each child is their own member, with a parent or guardian’s contact on the profile | Childcare is set up through the guest framework (guest-only credits for children), not as family accounts. Not listed on https://support.marianatek.com/en/articles/5170179-how-do-i-set-up-childcare-in-mariana-tek, https://www.marianatek.com/features/customer-experience/ as of 25 Sep 2026: family or linked accounts where a parent manages children’s bookings.63 |
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| AI assistant | AI Business Pack: AI insights, a business assistant and a WhatsApp AI agent on your own numberEnterprise; add-on on Growth and Pro | AI-driven SMS and email flows come through a third-party integration, Revi. Not listed on https://www.marianatek.com/pricing/, https://www.marianatek.com/features/, https://www.marianatek.com/features/marketing-crm/ as of 26 Sep 2026: native AI features in the product (AI appears in the help center only as the Luna support assistant and partner integrations).64,1 |
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| More than one location | Branch switcher, staff limited to their branch; extra locations are a paid add-onEvery plan | Every package includes multi-location management from one login. Clients have one login and one stored card for all of a brand’s studios.1,65 |
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| Every location in one view | One login for every location: an All Locations view, and a Location Performance table comparing revenue, growth, members, attendance, retention and dues by branch; staff stay limited to their branchEvery plan; extra locations are an add-on | Insights gives one unified dashboard across locations with drill-down into each location, comparing sales, memberships and utilization. Reports default to all locations, and any set of locations can be selected; regions group locations and filter reports and customer-facing pages, and are created through support.66,67,68 |
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| Products and inventory | Product sales with stock by location, purchase invoices and low-stock alertsEvery plan | Staff sell retail and rentals, and add-ons (such as rentals) appear in the booking flow. Inventory is tracked per product variant and location, and an Inventory on Hand report shows stock counts and value. Not listed on https://support.marianatek.com/en/articles/1986217-how-do-i-manage-and-adjust-my-inventory, https://support.marianatek.com/en/articles/3193721-how-do-i-know-how-much-inventory-i-have-and-how-much-it-s-worth as of 25 Sep 2026: low-stock alerts or reorder points.69,70,71 |
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| Support | Email, ticket and phone support on every plan. Tickets get an AI reply around the clock, and a person replies within 2 business hours. Enterprise adds a dedicated customer success manager for onboarding, training and handholding.Every plan / Enterprise | Email support runs Monday to Friday 6:00 am–8:00 pm EST and 9:00 am–5:00 pm EST on weekends; chat runs Monday to Friday 7:00 am–5:00 pm EST, and both reach the same team. Chat and email may first be answered by Luna, an AI support assistant, with escalation to the support team. Not listed on https://support.marianatek.com/en/articles/5831507-contacting-mariana-tek-support as of 26 Sep 2026: a phone support line, or support hours in UK time (hours are given in EST). Every package includes a white-glove support service, and onboarding typically takes five to eight weeks with onboarding specialists. The Mindbody comparison page says every studio gets a dedicated customer success manager.72,1,2 |
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