Last verified: 26 September 2026
This page is for a class-led studio in the US that is looking beyond Mindbody. It sets out what Mindbody publishes, five questions worth asking any vendor, and six options side by side: StudioFly, Momence, ABC Glofox, WellnessLiving, Mariana Tek and Arketa.
We make StudioFly. We’ve included it, and we’ve tried to be fair to everyone else: the options aren’t ranked. Every fact about another product carries a numbered source, mostly that vendor’s own pages, and the date the page was last verified is at the top.
Mindbody is a trademark of its owner. StudioFly is not affiliated with or endorsed by Mindbody. Other product names on this page belong to their owners.
Ask for the written monthly total: the plan, each extra location, add-ons such as a branded app or text messages, and payment processing. If a pricing page may change with where it’s viewed from, get the US price in writing.
Check which methods run through the system (cards, ACH bank debit, digital wallets, PayPal or a card terminal), who processes them, whether the rates are published or quoted, and whether fees can be passed on to members.
Set up a class pack and a retail product in the demo and look at the invoice: one rate or several, per item or per location, and whether tax is included in the price.
Find out what your plan includes for email, text messages, WhatsApp and a branded app, which of them are add-ons, and whether texts come in bundles or are billed per message.
Read the initial term, the notice period and how prices can change at renewal, and ask whether a full data export is included or paid, what it contains and how long you have to request it.
Consider StudioFly if published US-dollar plans, one workspace for leads, classes, invoices and inventory, and PayPal payments suit your studio. Look elsewhere if you need card terminals, ACH, text messages, a consumer marketplace or machine booking.
StudioFly pricingConsider Momence if Stripe payments with ACH or BACS, texting from one inbox and room-map booking matter; ask for a written quote, since the live pricing page shows no prices.
Consider ABC Glofox if integrated US payments with ACH, two-way texting and room-map spot booking fit your studio; tier prices need a quote.
Consider WellnessLiving if you want to see plan prices before a demo, free transactional texts in the US and asset booking; check the processor application and add-on fees.
Consider Mariana Tek if a branded app in every package, Pick-A-Spot and a published Stripe rate suit your studio; ask for a quote and the onboarding timeline.
Consider Arketa if you teach solo and want a published plan with a free trial, or want ACH and bundled texts; Studio plans need a demo for pricing.
StudioFly cells show the plan that includes each feature. Mindbody facts are sourced below and were checked on 25 or 26 September 2026.
| Feature | StudioFly | Mindbody |
|---|---|---|
| Plan prices and features published | Yes: every plan’s price and what it includes, in US dollars outside India; no setup feeEvery plan | The US and UK pricing pages publish plan features and a starting price per location; Starter, Accelerate and Ultimate each say “LET’S TALK”. Not listed on https://www.mindbodyonline.com/business/pricing as of 26 Sep 2026: prices for add-ons such as the branded app, premium implementation, custom data conversion and Technical Account Management. Virtual-class add-on prices are published.1,6,8 |
| Prices published in US dollars | Yes. Growth, Pro and Enterprise in US dollars, excluding applicable taxesEvery plan | Viewed from India on 26 Sep 2026, the US pricing page says “Starting at $99 USD/month per location”. Mindbody’s US pricing articles and the Internet Archive’s 24 Sep 2026 capture of the same page say $79 USD/month per location, on Starter. Accelerate and Ultimate: “Contact Mindbody for pricing”.1,2,3,4 |
| Setup fee | No setup feeEvery plan | No setup fee on any plan. Premium implementation and custom data conversion are priced separately.1 |
| What you pay for | A plan with one location included; extra locations are add-ons; unlimited membersEvery plan | Priced per location, with unlimited users per location; the price rises with each added location, not with staff. The price of a new location “varies based on several factors” and goes through Mindbody’s sales team.1,33 |
| Online member payments | Yes: members pay online through PayPal, on your own PayPal business account, in your studio’s currencyPro and Enterprise | Integrated payments are offered in the US and the UK. US processors: TSYS, Elavon and Mindbody Payments (“powered by Stripe”, per the data-export FAQ). Mindbody Payments is optional: a studio can use a separate payment provider.11,12,42,1 |
| Auto-renewing memberships | Yes: auto-renewing memberships as PayPal subscriptions on your PayPal account, for 30, 90, 180 or 365-day plansPro and Enterprise | Recurring billing on every plan, per Mindbody’s yoga software article. On Mindbody Payments, autopays process at the card-not-present rate.51,9 |
| Card processing, ACH and card terminals | Not offered: Stripe isn’t available, so there’s no ACH bank debit or card terminal through StudioFly; members pay online through PayPal | Mindbody Payments takes cards, ACH bank transfers, Apple Pay, Google Pay, Klarna and Tap to Pay. US rates: the rates article says to email Mindbody, and the pricing page says the rate depends on the plan. UK rates are published: 2.19% + 20p card-not-present, 1.99% + 10p card-present and 1.49% + 20p for Bacs Direct Debit. US ACH is added through Merchant Support, and ACH declines carry a fee.10,9,1,13 |
| Sales tax and VAT on member invoices | One tax rate on member invoices, set by you: the invoice is titled a Sales Tax invoice in the US or a VAT invoice in the UK. No per-state or per-item ratesEvery plan | US sales tax: rates set on a Tax Rates screen and applied to each service and product, up to five rates; not applied to online-store items shipped out of state. UK VAT: tax-inclusive pricing is turned on by Mindbody on request, and a tax registration number can then print on invoices and receipts. The payments page describes built-in VAT and tax compliance.14,15,10 |
| Text messages (SMS) | Not offered: StudioFly doesn’t send text messages (SMS); member messages go by WhatsApp and email | Email and text confirmations and reminders on Accelerate and above. Ultimate adds automated email and text marketing with a monthly text bundle; extra texts are “a fraction of a cent (or local equivalent) each”. Not listed on https://www.mindbodyonline.com/business/pricing as of 26 Sep 2026: the bundle size or an exact price per extra text.1 |
| Email and text marketing | Email campaigns with Email Marketing Premium, and WhatsApp campaigns to opted-in members; no text-message campaignsEnterprise; add-ons on Growth and Pro | Automated email and text journeys with A/B testing. The pricing page marks email and SMS marketing for Ultimate; the support center’s package table also marks Campaigns on Accelerate (Version 2). Confirm the package, since the two pages differ.1,17,16 |
| Leads and CRM | Lead capture, follow-ups and a CRM in the same workspace as members, classes and billingEvery plan | A built-in lead management dashboard and sales pipeline, with scheduled follow-ups and performance tools. The pricing page and the package table place lead management on Ultimate (and Ultimate Plus).1,18,16 |
| Class scheduling and capacity | Recurring classes with a participant limit on eachEvery plan | Classes and appointments run from one schedule, with a maximum class capacity and online capacity set separately from total capacity.19 |
| Booking a spot | Yes: members book their own spot in each class from their phone, up to its capacityEvery plan | Clients book classes online, within the online and total capacity you set.19 |
| Choosing a particular spot or machine | Not offered: a spot is a place in the class, not a particular machine | Pick-a-Spot: clients choose a numbered spot in a room layout when booking through the consumer site, branded app or Mindbody app. On Accelerate and Ultimate, not Starter.19,1 |
| Waitlists | Yes: turn on a waitlist for any class; members join it themselves when the class is full, and the first person is moved in automatically when a place frees upEvery plan | Clients are offered the waitlist when a class is full, and the next waitlisted client is moved into the class automatically when someone cancels. A later FAQ on the same page says Mindbody “can automatically notify the next client”; confirm the setting you need.19 |
| Private and duo sessions | Private-session packages, including duo packages where two clients train together; members book trainers’ open slotsEvery plan | Clients can book recurring appointments in the Mindbody app. Semi-private, duo and group appointment types can take more than one client with a single staff member.19,20 |
| Online classes and PT on Zoom | Yes: Zoom meetings are created automatically for online classes and PT sessionsPro and Enterprise; add-on on Growth | Live streaming and video on demand are optional add-ons on every package: livestreaming from $49 a month and on-demand video at $99 a month on the virtual-classes page (viewed from India).21,16,8 |
| Trainer pay | Commissions are created automatically for every PT session, and class commissions are worked out from each teacher’s classes under your commission policyEvery plan | Per-class, per-client, percentage, hourly and commission pay rates for classes and enrollments. Staff management tracks hours, pay, tips and commissions, with a Payroll report exportable to Excel.22,23 |
| Selling on your own website | Class booking, membership and pack purchase, and product sales with stock levels per branch, on your own website through the Full Website APIEnterprise; add-on on Pro | Branded website widgets and Customized Websites on every tier. Clients can buy contracts through branded web tools; checkout on your own site works in the US, Canada, the UK, the EU, Australia and New Zealand, and elsewhere clients are sent to Mindbody to pay. The Pricing widget is rolling out in phases, and the online store comparison ticks retail product purchases only in the Mindbody software itself.1,25,26,24,27 |
| Late cancellations and no-shows | Automatic class-credit deduction within a cancellation window; no money feeEvery plan | Late cancels and no-shows: Mindbody can apply your fee or deduct a visit, based on your settings. The package table marks No-Show/Late Cancel Fees management for Accelerate, Ultimate and Ultimate Plus, not Starter.19,16 |
| Consumer marketplace | Not offered | The Mindbody app: intro offers can be promoted in its “Deals” section, and you pay only when a client buys a promoted offer. The pricing page states an app listing fee of 20%, capped at $30, only on a new client’s first purchase.28,1 |
| Branded mobile app in the app stores | Not yet: StudioFly’s mobile apps are coming soon; members use the member portal in any browserEvery plan | Mindbody builds a branded app and publishes it to the App Store and Google Play; you need an Apple Developer account and pay App Store fees. An add-on on Accelerate and Ultimate, not on Starter; Ultimate Plus includes it. Not listed on https://www.mindbodyonline.com/business/branded-app as of 26 Sep 2026: a price for the branded app.29,1,16,30 |
| AI assistant | AI Business Pack: AI insights, a business assistant and a WhatsApp AI agent on your own numberEnterprise; add-on on Growth and Pro | AI Concierge answers missed calls and client questions by text and webchat: included on Ultimate, an add-on on Accelerate, not on Starter.31,1 |
| More than one location | Branch switcher, staff limited to their branch; extra locations are a paid add-onEvery plan | Corporate users see every location, and location managers run their own. The price of a new location varies and goes through Mindbody’s sales team.32,33 |
| Every location in one view | One login for every location: an All Locations view, and a Location Performance table comparing revenue, growth, members, attendance, retention and dues by branch; staff stay limited to their branchEvery plan; extra locations are an add-on | A corporate dashboard across regions and locations, with cross-location reports on sales, clients and visits and drill-down by location. The Enterprise Dashboard is for enterprise subscribers, and a cross-regional setup needs a Technical Account Management subscription; a datashare setup keeps every location’s reports on one site, without that dashboard.32,34,33,35 |
| Products and inventory | Product sales with stock by location, purchase invoices and low-stock alertsEvery plan | Inventory is part of the management tools on every tier: Basic on Starter and Advanced above it, and the Starter online store sells services only. Stock tracking and low-stock visibility per location; reorder levels and auto-generated purchase orders, which aren’t sent automatically.1,16,32,36 |
| Support | Email, ticket and phone support on every plan. Tickets get an AI reply around the clock, and a person replies within 2 business hours. Enterprise adds a dedicated customer success manager for onboarding, training and handholding.Every plan / Enterprise | One-on-one onboarding and training at no extra cost on every plan, an around-the-clock AI Assistant, and the team by phone, chat or email. The support center routes help through the AI Assistant, then case/email, live chat “in certain situations” or a call-back. Not listed on https://support.mindbodyonline.com/s/article/Contact-Support?language=en_US as of 26 Sep 2026: support hours or a support phone number. A Technical Account Manager is a paid subscription in hourly packages, quote only.1,37,38 |
Mindbody Payments takes cards, ACH bank transfers, Apple Pay, Google Pay, Klarna and Tap to Pay, and integrated payments are offered in the US and the UK, with UK card and Bacs rates published. Through StudioFly, members pay online through PayPal; Stripe isn’t available, so there’s no ACH bank debit or card terminal.10,11,9
US sales-tax rates are applied to each service and product (up to five rates), UK tax-inclusive pricing can print your tax registration number on invoices and receipts, and Mindbody Payments describes built-in VAT and tax compliance. StudioFly sets one tax rate on member invoices, with no per-state or per-item rates.14,15,10
Email and text confirmations and reminders come with Accelerate and above, and Ultimate adds automated text marketing with a monthly text bundle. StudioFly doesn’t send text messages (SMS); member messages go by WhatsApp and email.1
Mindbody builds a branded app and publishes it to the App Store and Google Play: an add-on on Accelerate and Ultimate, and included in Ultimate Plus. StudioFly’s mobile apps are coming soon; members use the member portal in any browser.29,1,16
Pick-a-Spot lets clients choose a numbered spot in a room layout, on Accelerate and Ultimate. In StudioFly a spot is a place in the class, not a particular machine.19,1
Intro offers can be promoted in the Mindbody app’s “Deals” section, and the app’s listing fee applies only to a new client’s first purchase. StudioFly has no consumer marketplace.28,1
UK customers contract with MINDBODY, Ltd. (England and Wales). The Service Level Agreement sets 99.9% uptime, with service credits on request for customers with 12 consecutive paid months.39,40
Every plan gets one-on-one onboarding and training at no extra cost, and a dedicated Technical Account Manager is available as a paid subscription in hourly packages.1,38
A corporate dashboard covers every region and location, with cross-location reports and KPI comparison in Analytics 2.0; the Enterprise Dashboard is for enterprise subscribers.32,34,35
A realistic plan, step by step. Nothing here needs to happen in a hurry.
Before you give notice, export what Mindbody’s reports allow: most business information exports to Excel from reports, and the client email list from the Mailing Lists report. A full subscriber data export (CSV files of clients, pricing options, autopay contracts, sales and attendance) is a paid service only for customers who are canceling; the cancellation agent gives the price, and it’s completed within five business days after verification. Some data, such as encrypted credit cards, comes out only in that export. The export FAQ gives 25 days from cancellation to request it and the backup article 30 days after the subscription ends, so confirm the deadline. Mindbody asks for at least 30 days’ notice before the end of the term, and a branded app’s Apple developer account is canceled separately. (Sources 42, 43, 44, 41, checked 25 and 26 Sep 2026.)
Create your class types, recurring classes, membership plans, packs and staff roles, so the structure is ready before members arrive.
Bring member records across with a spreadsheet (CSV or Excel) import, and check the imported records before you use them.
Saved cards and recurring payments usually can’t be moved between payment providers, so connect your PayPal business account and plan how members will pay their next fee through PayPal.
Pick a quiet week, tell members the date and what changes for them, and move bookings over on that day. How long it takes depends on your member count, your plans and how much history you move.
Want to talk through your own setup?
Let’s have a conversationStart with what your studio can’t do without: how members pay (card, ACH or PayPal), sales tax on invoices, text messages, a branded app, and whether clients must pick a numbered spot. Then compare the written monthly total per location, the contract terms and how your data comes out. The options on this page aren’t ranked; ask each vendor to show your own schedule and payments in a demo.
StudioFly publishes every plan’s price in US dollars. Viewed from India on 26 Sep 2026, WellnessLiving’s pricing page showed Starter $69/mo, Business $199/mo and BusinessPro $349/mo on monthly billing; Arketa showed Individual at $49/mo billed annually, with Studio plans “Custom”; ABC Glofox showed one starting price, “$99 per month”; Mindbody showed a starting price per location, with each tier “LET’S TALK”; and Momence and Mariana Tek showed no prices. (Sources 66, 77, 60, 1, 52, 72, checked 26 Sep 2026.)
Mindbody’s US articles say plans start at $79 USD a month per location, on Starter, and the Internet Archive’s capture of the US pricing page from 24 Sep 2026 shows the same figure. Viewed from India on 26 Sep 2026, the live pricing page said “Starting at $99 USD/month per location”, so the figure shown may depend on where you view it from. Accelerate and Ultimate are “Contact Mindbody for pricing”. In the UK, plans start at £89 a month per location. Add-ons, extra locations and payment processing are priced separately. (Sources 1, 2, 3, 4, 6, 7, checked 26 Sep 2026.)
Mindbody names its own: its sitemap lists pages comparing Mindbody with Momence, bsport, Vagaro, Glofox, Arketa, Mariana Tek, Hapana, Square Appointments, WellnessLiving, Zenoti, Kenko and Exercise.com. Five of them, Momence, ABC Glofox, WellnessLiving, Mariana Tek and Arketa, are on this page alongside StudioFly. (Source 50, checked 26 Sep 2026.)
Mindbody continues as a brand of Playlist. Mindbody introduced Playlist as the parent brand of Mindbody, Booker and ClassPass on 4 June 2025, saying each business would keep its products and services. Playlist and EGYM agreed to merge on 15 January 2026, and the merger closed on 31 March 2026, with EGYM becoming a Playlist subsidiary alongside Mindbody, Booker and ClassPass. Earlier, Vista Equity Partners completed its acquisition of Mindbody on 15 February 2019, and Mindbody completed its acquisition of ClassPass on 15 October 2021. (Sources 47, 48, 49, 45, 46, checked 26 Sep 2026.)
Export reports and your client mailing list before you cancel, and decide whether you need Mindbody’s paid subscriber data export, which is only for customers who are canceling. The export FAQ gives 25 days after cancellation to request it and the backup article 30 days after the subscription ends, so confirm the deadline with the cancellation team. Mindbody asks for at least 30 days’ notice. Then set up StudioFly, import members from a spreadsheet, connect your PayPal business account and pick a quiet week to switch. (Sources 42, 43, 44, 41, checked 25 and 26 Sep 2026.)
Every source below was checked on 25 or 26 September 2026.
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