Last verified: 26 September 2026
WellnessLiving and StudioFly both run class-based studios from one system, and both publish plan prices in US dollars. This page compares them for a studio in the US: what each plan costs and includes, how members pay, sales tax, text messages and support.
WellnessLiving lists a lot that StudioFly doesn't, from ACH payments and text messages to Book-a-Spot and family accounts, and this page shows it. We make StudioFly. Every WellnessLiving fact below comes from WellnessLiving's own pages, with a numbered source, checked on 25 or 26 September 2026 from India; its pricing page may look different from other locations.
WellnessLiving is a trademark of its owner. StudioFly is not affiliated with or endorsed by WellnessLiving. Other product names on this page belong to their owners.
StudioFly cells show the plan that includes each feature. WellnessLiving facts are sourced below and were checked on 25 or 26 September 2026.
| Feature | StudioFly | WellnessLiving |
|---|---|---|
| Plan prices and features published | Yes: every plan’s price and what it includes, in US dollars outside India; no setup feeEvery plan | Viewed from India on 26 Sep 2026, the pricing page lists Starter $69/mo, Business $199/mo and BusinessPro $349/mo on monthly billing, and Enterprise says Call us. With Pay Annually (Save 10%), Starter is $62/mo, Business $179/mo and BusinessPro $314/mo. A separate 80%-off offer for two months expires on 30 September 2026; the list prices are the ongoing ones.1 |
| Prices published in US dollars | Yes. Growth, Pro and Enterprise in US dollars, excluding applicable taxesEvery plan | The pricing page shows prices with a dollar sign and no currency code; the Business Terms say payments are in U.S. Dollars unless an Order Form says otherwise.1,2 |
| What you pay for | A plan with one location included; extra locations are add-ons; unlimited membersEvery plan | The Business Terms define fees as a fee per Active Location multiplied by the number of Active Locations in the Order Form.2 |
| Online member payments | Yes: members pay online through PayPal, on your own PayPal business account, in your studio’s currencyPro and Enterprise | Integrated card processing needs an application to one of WellnessLiving's associated processors: Paragon, Paysafe, Nuvei and PayArc in the US, and Barclays and Paysafe in the UK. The Business Terms also describe Payments By WellnessLiving, a payment facilitation service whose rates are set in the Order Form and aren't published.2,4 |
| Auto-renewing memberships | Yes: auto-renewing memberships as PayPal subscriptions on your PayPal account, for 30, 90, 180 or 365-day plansPro and Enterprise | Membership and auto-pay billing are listed on every plan. Session passes give a number of classes or appointments, and packages combine passes, memberships, gift cards or products.1,5 |
| Card processing, ACH and card terminals | Not offered: Stripe isn’t available, so there’s no ACH bank debit or card terminal through StudioFly; members pay online through PayPal | The merchant processing fees article (updated March 19, 2026) lists US gateway fees of $16 to $18 a month plus $0.11 to $0.32 per transaction by processor, a $199/year annual maintenance fee and, for Argus and Paragon, a $189/year PCI compliance fee; it says additional merchant fees may apply and publishes no US card percentage rate. ACH is optional, on application: Paragon $30/month plus 1% and $0.50 per transaction; Argus $30/month, $24.95/quarter and $0.30 per transaction; Paysafe (US) $30/month and $0.30 per transaction.6 |
| Sales tax and VAT on member invoices | One tax rate on member invoices, set by you: the invoice is titled a Sales Tax invoice in the US or a VAT invoice in the UK. No per-state or per-item ratesEvery plan | Studios add each tax as a named percentage, choose the locations it applies to, and apply it to products, Purchase Options and services; tax is applied per item at checkout. With the UK, Australia or New Zealand as the business country, online-store prices include tax. Not listed on https://help.wellnessliving.com/en/articles/10257477-set-currency-and-taxes-for-your-business as of 26 Sep 2026: VAT invoices or VAT numbers, or automatic US sales-tax rate lookup.7 |
| Text messages (SMS) | Not offered: StudioFly doesn’t send text messages (SMS); member messages go by WhatsApp and email | Every plan lists unlimited SMS system notifications, and in the US and Canada transactional text messages are free with no limit. A marketing SMS costs $0.05 in the US and Canada. Automations and bulk SMS need Marketing Suite, and two-way SMS is Message Center, a separate subscription (US and Canada plans from $19 USD for 500 messages to $375 USD for 25,000 a month); US businesses complete A2P 10DLC registration first.1,3,8 |
| Email and text marketing | Email campaigns with Email Marketing Premium, and WhatsApp campaigns to opted-in members; no text-message campaignsEnterprise; add-ons on Growth and Pro | Email, text and push marketing campaigns are listed from Business up. Marketing Suite help says automations, and bulk emails to more than 50 recipients, need an active Marketing Suite subscription, and SMS campaigns need Message Center; Marketing Suite can also be included in a plan.1,3,9 |
| Leads and CRM | Lead capture, follow-ups and a CRM in the same workspace as members, classes and billingEvery plan | Every plan lists advanced CRM with custom profile fields; lead management with drip campaigns starts at Business.1 |
| Products and inventory | Product sales with stock by location, purchase invoices and low-stock alertsEvery plan | Inventory can be tracked per location, sales deduct stock, and Product Inventory Reorder notifications alert authorized staff.10 |
| Every location in one view | One login for every location: an All Locations view, and a Location Performance table comparing revenue, growth, members, attendance, retention and dues by branch; staff stay limited to their branchEvery plan; extra locations are an add-on | The Sales Summary by Location report shows sales for each enterprise location in a date range, with links to location-filtered detail; it's only for Enterprise Cloud customers. Multi-Location Cloud Management is an Enterprise feature in the pricing comparison.1,11 |
| Support | Email, ticket and phone support on every plan. Tickets get an AI reply around the clock, and a person replies within 2 business hours. Enterprise adds a dedicated customer success manager for onboarding, training and handholding.Every plan / Enterprise | WellnessLiving's support article says support is available 24/7 by live chat, email and phone; chat starts with Isaac, an AI agent, with a Talk to a Person option, and toll-free numbers are listed for North America, Australia and the UK. On the pricing page, Starter gets community and live chat, Business and BusinessPro add email and phone, and Enterprise gets a dedicated account manager; the row's tooltip names 24/7 AI support. Onboarding is free, with a dedicated Onboarding Specialist, a kick-off call and two one-hour training sessions. Not listed on https://help.wellnessliving.com/en/articles/11116643-contact-wellnessliving-support as of 26 Sep 2026: a human response-time target or staffed hours in a US or UK time zone.1,12 |
| Class scheduling and capacity | Recurring classes with a participant limit on eachEvery plan | Starter lists classes and appointments; Business and above also list event scheduling.1 |
| Choosing a particular spot or machine | Not offered: a spot is a place in the class, not a particular machine | Clients select a specific Book-a-Spot asset, with a date and time, through the Client Portal or the Achieve app; Book-a-Spot reservations are listed from Business up.1,13 |
| Waitlists | Yes: turn on a waitlist for any class; members join it themselves when the class is full, and the first person is moved in automatically when a place frees upEvery plan | Waitlists can promote clients automatically in waiting order or ask them to confirm first, and businesses can let clients join without paying first.14 |
| Private and duo sessions | Private-session packages, including duo packages where two clients train together; members book trainers’ open slotsEvery plan | Appointments cover one-to-one services and small groups of up to 15 clients, and the pay-rate help describes a session with two clients.15,16 |
| Late cancellations and no-shows | Automatic class-credit deduction within a cancellation window; no money feeEvery plan | Late-cancellation and no-show rules can flag a client's account or charge a fixed or percentage fee, chosen by service and client type.17 |
| Online classes and PT on Zoom | Yes: Zoom meetings are created automatically for online classes and PT sessionsPro and Enterprise; add-on on Growth | FitLIVE connects Zoom for virtual sessions; clients join through the portal or the Achieve app without a Zoom account.18 |
| Trainer pay | Commissions are created automatically for every PT session, and class commissions are worked out from each teacher’s classes under your commission policyEvery plan | Every plan lists payroll tracking and commissions, covering pay rates, hours and classes.1 |
| Selling on your own website | Class booking, membership and pack purchase, and product sales with stock levels per branch, on your own website through the Full Website APIEnterprise; add-on on Pro | Every plan lists mobile-friendly widgets for booking and buying from the studio's website, and API Access is $19/mo on every plan.1 |
| Consumer marketplace | Not offered | Explorer business listings and Reserve with Google, Wellhub and ClassPass integrations are listed on every plan.1 |
| Branded mobile app in the app stores | Not yet: StudioFly’s mobile apps are coming soon; members use the member portal in any browserEvery plan | The Achieve Client App is on every plan. The White Label app is an add-on on Starter and Business and included on BusinessPro and Enterprise; the help center lists $209 USD per location a month, a $150 USD annual maintenance fee, Apple's $99 USD annual membership and a $159 USD fee when the app must be rebuilt, and says the app is ready in about four to six weeks.1,3 |
| Family accounts | No. Each child is their own member, with a parent or guardian’s contact on the profile | Family booking and relationship management are listed on every plan, including booking, paying and account management for family members.1 |
| AI assistant | AI Business Pack: AI insights, a business assistant and a WhatsApp AI agent on your own numberEnterprise; add-on on Growth and Pro | CAASI Chat Agent and Phone Agent are paid add-ons; a July 28, 2026 release announced general availability and describes booking, purchase links, cancellations and transfer to staff. The pricing table lists Isaac's client-at-risk prediction on every plan.1,19 |
| More than one location | Branch switcher, staff limited to their branch; extra locations are a paid add-onEvery plan | Multi-Location Cloud Management is listed on Enterprise only, and staff in a multi-location business select their location when they sign in.1,20 |
Toll-free support numbers are listed for North America, Australia and the UK, and the support article describes support 24/7 by chat, email and phone. The pricing page lists email and phone support from Business up, and its tooltip scopes the 24/7 to AI support.1,12
ACH debits from clients' bank accounts are available on application through Paragon, Argus or Paysafe (US), with published monthly and per-transaction fees.6
For UK studios, Barclays is a listed processor, with an MSC rate of 1.90% on all cards, £0.30 per refund and a £20.00 monthly minimum.4,6
Transactional text messages are free with no limit in the US and Canada, and Message Center adds two-way SMS with published plan prices: from $19 USD for 500 messages in the US and Canada, and from $50 USD for 500 in the UK and Australia. It's available to businesses in those four countries.3,8
With the UK, Australia or New Zealand as the business country, online-store prices include tax.7
The White Label app is included on BusinessPro and Enterprise, and its fees are published in the help center: $209 USD per location a month, a $150 USD annual maintenance fee and a $159 USD fee when the app must be rebuilt.1,3
Clients pick a specific Book-a-Spot asset in the Client Portal or Achieve app (Business and up), appointments take small groups of up to 15 clients, and every plan lists family booking, with booking, paying and account management for family members.1,13,15
A realistic plan, step by step. Nothing here needs to happen in a hurry.
Export your client list from App Drawer > View All > Clients as CSV, Excel or PDF, and export reports the same way (staff need the Export and print reports permission). The Business Terms say subscriptions auto-renew for an equal term unless terminated under the agreement and that fees aren't refunded, so check your Order Form's term before you choose a date. They also say Payments By WellnessLiving is terminable on 30 days' written notice unless the Order Form says otherwise, that ending a fixed term early carries an early termination fee of 100% of the remaining fees, and that data for a replacement provider is released after all amounts are paid, for a data extraction and transfer fee set in the Order Form. (Sources 2, 21, 22, checked 25 and 26 Sep 2026.)
Create your class types, recurring classes, membership plans, packs and staff roles, so the structure is ready before members arrive.
Bring member records across with a spreadsheet (CSV or Excel) import, and check the imported records before you use them.
Saved cards and recurring payments usually can’t be moved between payment providers, so connect your PayPal business account and plan how members will pay their next fee through PayPal.
Pick a quiet week, tell members the date and what changes for them, and move bookings over on that day. How long it takes depends on your member count, your plans and how much history you move.
Want to talk through your own setup?
Let’s have a conversationViewed from India on 26 Sep 2026, the pricing page lists Starter $69/mo, Business $199/mo and BusinessPro $349/mo on monthly billing, or $62/mo, $179/mo and $314/mo with Pay Annually (Save 10%); Enterprise says Call us. An 80%-off offer for two months expires on 30 September 2026 and isn't an ongoing price. The Business Terms bill fees per Active Location. (Sources 1, 2, checked 26 Sep 2026.)
Card processing needs an application to one of WellnessLiving's associated processors (Paragon, Paysafe, Nuvei and PayArc in the US). The fees article lists gateway fees rather than card rates: $16 to $18 a month plus $0.11 to $0.32 per transaction by processor, a $199/year annual maintenance fee and, for Argus and Paragon, a $189/year PCI compliance fee. It says additional merchant fees may apply and doesn't publish a US card percentage rate. (Sources 4, 6, checked 26 Sep 2026.)
Yes. Every plan lists unlimited SMS system notifications, and in the US and Canada transactional text messages are free with no limit. Two-way and marketing SMS use Message Center, a separate subscription, with US and Canada plans from $19 USD for 500 messages to $375 USD for 25,000 a month; US businesses complete A2P 10DLC registration first. (Sources 1, 3, 8, checked 26 Sep 2026.)
The support article says support is available 24/7 by live chat, email and phone, with Isaac, an AI agent, answering chat first and a Talk to a Person option; toll-free numbers are listed for North America, Australia and the UK. On the pricing page, Starter gets community and live chat, Business and BusinessPro add email and phone, and Enterprise gets a dedicated account manager, and the tooltip names 24/7 AI support. Not listed on https://help.wellnessliving.com/en/articles/11116643-contact-wellnessliving-support as of 26 Sep 2026: a human response-time target or staffed hours in a US or UK time zone. (Sources 1, 12, checked 26 Sep 2026.)
WellnessLiving's Business Terms and Conditions (last update August 14, 2026) are with WellnessLiving Inc. A WellnessLiving press release dated August 16, 2022 says McCarthy Capital led a $46 million minority investment and CIBC Innovation Banking provided $20 million in growth financing, US$66 million in total; it was an investment, not an acquisition. Not listed on https://www.wellnessliving.com/blog/press-releases/, https://www.wellnessliving.com/blog/press-releases/page/2/, https://www.wellnessliving.com/blog/press-releases/page/3/ as of 26 Sep 2026: an acquisition of or merger with WellnessLiving. (Sources 2, 23, 24, checked 26 Sep 2026.)
Every source below was checked on 25 or 26 September 2026.
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