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ALTERNATIVES

Zenoti alternatives for class-led studios in India

Last verified:

Zenoti began in Hyderabad as ManageMySpa and now serves salons, spas, medspas and fitness businesses, with GST invoices and Indian payment options for its customers in India. Its fitness plans are quoted, and its contracts renew yearly.

We make StudioFly, software built for class-led studios such as Pilates, yoga and dance. This page compares the options for a studio in India, with every fact sourced and dated 25 September 2026, and it credits what Zenoti does well.

Zenoti is a trademark of its owner. StudioFly is not affiliated with or endorsed by Zenoti. Other product names on this page belong to their owners.

Choose StudioFly if

  • You run a class-led studio and want every plan's price published in rupees
  • You want GST invoices with a GSTR-1 export
  • You'd rather start with a free trial and no set-up fee
  • You want CRM, WhatsApp and email campaigns and products in one workspace
PRICING

What each one publishes.

Zenoti

  • Viewed from India on 25 Sep 2026, the Fitness tab of Zenoti's 2026 pricing page shows three offers, each "Custom Pricing" with no amount or currency: Zenoti OS (best for gyms, clubs and fitness franchises), Zenoti AI Plus and Zenoti AI Workforce.1
  • Viewed from India on 25 Sep 2026, Zenoti's other pricing page (/pricing-zenoti, Fitness selected) shows two offers, Zenoti OS and Your AI Workforce, each with only a "Get a Quote" button.2
  • Zenoti publishes the feature list of each offer (for Fitness: Zenoti OS, AI Plus, AI Workforce) but no prices; the Zenoti OS list mixes single-site and enterprise items without saying which tier includes what.1
  • Zenoti's Terms and Conditions charge a one-time, non-refundable set-up fee per centre, at Zenoti's then-current rates; the pricing pages show no amount.3
  • Contract: the initial term is set in the order form, then the agreement renews automatically for one-year terms; either side can end it at the end of a term with at least 60 days' notice. Price changes: at each renewal Zenoti may raise fees by up to 20%, and it may raise fees at any time with 60 days' written notice. All fees are non-refundable except as the terms state.3

StudioFly (India)

  • Growth: ₹1,499 a month + GST, or ₹14,999 a year + GST
  • Pro: ₹2,499 a month + GST, or ₹24,999 a year + GST
  • Enterprise: ₹39,999 a year + GST; monthly billing on request
  • Prices exclude GST. Every plan includes one location and unlimited members, with a 7-day free trial in India. See pricing
HOW TO COMPARE

Five questions worth asking.

  1. What does the contract commit you to?

    Ask for the set-up fee, the initial term, how renewal works and how prices can change, all in writing.

  2. Which Indian payment methods work, and for what?

    Check UPI, cards and terminals, and whether recurring payments and saved cards work with the gateway you'll use.

  3. Do you need a GSTR-1 export?

    Some tools give GST invoices and reports to prepare returns; others export the return file itself. Ask which you're getting.

  4. Is it built around classes or services?

    Test your own timetable: recurring classes, packs, waitlists and cancellation rules, not only appointments.

  5. What does each message cost?

    Check whether WhatsApp, SMS and email messages use credits you buy on top of the plan.

THE ALTERNATIVES

Options worth comparing.

StudioFly

  • Every plan’s price and what it includes is published: Growth, Pro and Enterprise in rupees, with a 7-day free trial in India, no card needed and no setup fee.
  • One workspace for members, leads and CRM, classes, GST billing, WhatsApp reminders and campaigns, email campaigns, and products and inventory. CRM and product management are on every plan; WhatsApp Business API on your own number and Email Marketing Premium are included on Enterprise.
  • UPI, cards and netbanking through Razorpay (Pro and Enterprise; add-on on Growth); GST invoices with GSTR-1 export on every plan.
  • Owners see every location from one login, with a Location Performance view by branch; extra locations are paid add-ons. The Full Website API (Enterprise, or an add-on on Pro) takes bookings and sales on your own website.
  • AI Business Pack: AI insights, a business assistant and a WhatsApp AI agent (Enterprise, or an add-on on Growth and Pro).
  • Email, ticket and phone support on every plan. Tickets get an AI reply around the clock, and a person replies within 2 business hours. Enterprise adds a dedicated customer success manager for onboarding, training and handholding.
  • There’s no consumer marketplace and no choice of a particular machine, and the mobile apps are coming soon.

Consider StudioFly for a class-led studio that wants published rupee pricing, GST invoices with a GSTR-1 export and UPI through Razorpay; choose Zenoti for spa, salon or medspa services alongside fitness, or a large franchise network.

StudioFly in India

YoActiv

  • Terms: fees are quoted in Indian rupees unless stated otherwise; paid services come on monthly and yearly plans.35
  • YoActiv One collects payments by UPI, debit or credit card, or internet banking.36
  • Support hours are Monday to Saturday, 9:30am-6:30pm IST, with a call-back within 48 hours; email support@yoactiv.com.37

Consider YoActiv for an Indian vendor with support in Indian hours and a consumer app listing; pricing comes after a demo.

WellnessLiving

  • Viewed from India, monthly headline prices are Starter $69/mo, Business $199/mo and BusinessPro $349/mo; Enterprise says Call us.38
  • The pricing page advertises free setup, data migration, training and onboarding. Add-on setup charges are separate.38
  • Family booking and relationship management are listed on all plans, including booking, paying and account management for family members.38

Consider WellnessLiving for published US-dollar plans with onboarding included and family bookings, if its merchant processing works in your country.

Mariana Tek

  • Mariana Tek's pricing page, viewed from India, shows three packages (Core, Core + Growth, Full Growth Bundle), each with "Book a demo" and no price. Pricing is quote-only.39
  • Insights gives one unified dashboard across locations with drill-down into each location, comparing sales, memberships and utilisation.40
  • Each studio gets its own branded app on Android and iOS.41

Consider Mariana Tek for premium boutique brands across several locations that want a branded app; payments run through Stripe.

SIDE BY SIDE

StudioFly and Zenoti, feature by feature.

StudioFly cells show the plan that includes each feature. Zenoti facts are sourced below and were checked on 25 September 2026.

FeatureStudioFlyZenoti
Plan prices and features publishedYes: every plan’s price and what it includes, in rupees in India and US dollars elsewhere; no setup feeEvery planViewed from India on 25 Sep 2026, the Fitness tab of Zenoti's 2026 pricing page shows three offers, each "Custom Pricing" with no amount or currency: Zenoti OS (best for gyms, clubs and fitness franchises), Zenoti AI Plus and Zenoti AI Workforce. Zenoti publishes the feature list of each offer (for Fitness: Zenoti OS, AI Plus, AI Workforce) but no prices; the Zenoti OS list mixes single-site and enterprise items without saying which tier includes what. Not listed on https://www.zenoti.com/pricing-zenoti, https://www.zenoti.com/pricing-zenoti-26 as of 25 Sep 2026: any plan price, add-on price, currency, per-location or per-member rate, set-up fee or payment-processing rate.1,2
Prices published in rupeesYes. Growth, Pro and Enterprise in INR, excluding GSTEvery planNot listed on https://www.zenoti.com/pricing-zenoti, https://www.zenoti.com/pricing-zenoti-26 as of 25 Sep 2026: prices in rupees (INR) (viewed from India). Zenoti's Terms say subscription payments are made in US dollars by ACH/Direct Debit unless the order form says otherwise.2,3
Self-serve free trial7-day free trial in India, no card neededEvery planNot listed on https://www.zenoti.com/pricing-zenoti, https://www.zenoti.com/pricing-zenoti-26 as of 25 Sep 2026: a free trial of Zenoti (both pages lead to "Get a Quote" or "Book a Demo").2
Setup feeNo setup feeEvery planZenoti's Terms and Conditions charge a one-time, non-refundable set-up fee per centre, at Zenoti's then-current rates; the pricing pages show no amount. Zenoti's Implementation Scope page says configuration and data migration are Professional Services set out in separate statements of work (SOWs).3,4
What you pay forA plan with one location included; extra locations are add-ons; unlimited membersEvery planZenoti's Terms price the subscription by centre: the initial term is counted on fully paid fees for the number of centres in the order form, and each new centre carries a one-time set-up fee.3
UPI paymentsYes, through RazorpayPro and Enterprise; add-on on GrowthZenoti integrates with Airpay, which it says is supported only in India, for in-store terminal and Webstore payments; UPI is one of Airpay's methods. Airpay does not support Zenoti's customer mobile app (page last modified 23 October 2023). With India GST enabled, invoices can carry a QR code that includes the centre's UPI ID (page last modified 29 October 2024).5,6
Integrated payments in IndiaYes: UPI, cards and netbanking through RazorpayPro and Enterprise; add-on on GrowthZenoti's gateway list names JusPay and Plutus (Pine Labs) as the supported gateways for India; JusPay was tested with PayU Biz (page last modified 1 April 2025). In the India table of Zenoti's gateway list, recurring payments and card storage are marked not supported for both JusPay and Plutus, at the POS and on the Webstore; JusPay handles Webstore and customer-app payments.7
GST invoicesYes: CGST/SGST/IGST, HSN/SAC and GSTR-1 exportEvery planZenoti has a GST - India mode, switched on by a setting (help page last modified 7 June 2023). Receipts can show each GST component (for example CGST and SGST), and the GST invoice types include tax invoices, vouchers, credit notes and advance receipts. Not listed on https://help.zenoti.com/en/configuration/finance-gst-configurations/gst---india.html as of 25 Sep 2026: a GSTR-1 (or other GSTR) return file export.8
WhatsApp messagingAutomated reminders and receipts; WhatsApp on your own number on EnterpriseEvery planEach Zenoti notification template can be switched to send by email, text or WhatsApp. Two-way WhatsApp in HyperConnect is a paid add-on subscription, needs a Meta Business Account and verified number, and Meta's conversation fees apply per 24-hour session; promotional bulk messages aren't allowed there (page last modified 5 May 2026). Separately, WhatsApp marketing campaigns (announcements and promotional offers) run through a Twilio integration that a Zenoti representative enables.9,10,11
Leads and CRMLead capture, follow-ups and a CRM in the same workspace as members, classes and billingEvery planAI Lead Manager (lead pipeline, follow-up automation, conversion tracking) is an add-on enabled by a Zenoti representative. Sales opportunities with owners, follow-up dates and statuses are tracked under Sales > Tracking > Opportunities.12,13
Email and text marketingWhatsApp automation on every plan; Email Marketing Premium on EnterpriseEvery plan / EnterpriseBuilt-in email and SMS campaigns triggered by guest behaviour, with no separate email provider needed.14
Products and inventoryProduct sales with stock by location, purchase invoices and low-stock alertsEvery planInventory across centres with low-stock alerts at set thresholds and automatic purchase orders. Selling retail products online through the Webstore requires a Shopify integration.15,16
Every location in one viewOne login for every location: an All Locations view, and a Location Performance table comparing revenue, growth, members, attendance, retention and dues by branch; staff stay limited to their branchEvery plan; extra locations are an add-onConsolidated and per-centre reporting; owners and regional managers switch between centres and brands from one profile. Reporting can drill into a single location or roll up across the whole brand.17,18
SupportEmail, ticket and phone support on every plan. Tickets get an AI reply around the clock, and a person replies within 2 business hours. Enterprise adds a dedicated customer success manager for onboarding, training and handholding.Every plan / EnterpriseZenoti publishes support response targets by severity: under 30 minutes (Severity 1), under 2 hours (Severity 2) and same day (Severity 3); premium support agreements differ. Every customer gets 24/7 global support, onboarding support and Zenoti University; AI Plus customers also get a dedicated Customer Success Manager and SLA-backed priority support.19,2
Class scheduling and capacityRecurring classes with a participant limit on eachEvery planRecurring class timetables with per-class capacity, bookable from the website, a branded app or the front desk.20
Choosing a particular spot or machineNot offered: a spot is a place in the class, not a particular machineNot listed on https://help.zenoti.com/en/fitness/classes/create-a-class.html, https://help.zenoti.com/en/fitness/webstore.html, https://help.zenoti.com/en/fitness/cma/consumer-mobile-application-for-fitness.html, https://www.zenoti.com/fitness-software/gym-scheduling-software, https://help.zenoti.com/en/fitness/fitness-faqs.html as of 25 Sep 2026: members choosing a numbered spot, mat, bike or reformer when booking a class.21
WaitlistsYes: turn on a waitlist for any class; members join it themselves when the class is full, and the first person is moved in automatically when a place frees upEvery planClass waitlists: by default Zenoti automatically promotes the first waitlisted student when a spot opens; studios can switch to broadcast or priority confirmation modes (page last modified 17 March 2026). Members can join a waitlist themselves from their phone.22,20
Private and duo sessionsPrivate-session packages, including duo packages where two clients train together; members book trainers’ open slotsEvery planPersonal training, assessments, physio and consultations are booked against trainer availability, alongside classes. Couples booking on the Webstore books two guests into the same service at the same time; the article frames it for spa-style services that usually need two staff and show as two appointments. A two-client session with one trainer isn't described.20,23
Late cancellations and no-showsAutomatic class-credit deduction within a cancellation window; no money feeEvery planTiered late-cancellation fees by hours before class, as a percentage of the class price or a flat amount.24
Online classes and PT on ZoomYes: Zoom meetings are created automatically for online classes and PT sessionsPro and Enterprise; add-on on GrowthA Zoom integration supports virtual and hybrid classes, such as yoga, and personal training.25
Trainer payCommissions are created automatically for every PT session, and class commissions are worked out from each teacher’s classes under your commission policyEvery planInstructor pay rates: a flat amount per class (with bonus per guest above a threshold and minimum/maximum pay) or a flat amount per guest per class. The Class Commission Details report tracks what each instructor earns from classes.26,27
Selling on your own websiteClass booking, membership and pack purchase, and product sales with stock levels per branch, on your own website through the Full Website APIEnterprise; add-on on ProWebstore V2 lets students book classes and workshops and buy memberships, packages and gift cards online, singly or for groups of up to 6. The Fitness tab's Zenoti OS feature list includes custom integrations and API access.28,1
Consumer marketplaceNot offeredZenoti has a ClassPass integration limited to class registrations; bookings, cancellations and payments are handled by ClassPass (page last modified 28 August 2026). Not listed on https://www.zenoti.com/pricing-zenoti-26, https://www.zenoti.com/pricing-zenoti, https://www.zenoti.com/fitness-software, https://www.zenoti.com/fitness-software/gym-scheduling-software as of 25 Sep 2026: a Zenoti consumer marketplace or network where the public discovers and books studios.29,1
Branded mobile app in the app storesNot yet: StudioFly’s mobile apps are coming soon; members use the member portal in any browserEvery planCMA Fitness is Zenoti's member app for fitness businesses on iOS and Android: QR check-in, buying or upgrading memberships, and booking classes, personal training or services. The customer app is branded: it is published from the business's own App Store and Play Store developer accounts, and is configured if purchased with the subscription.30,4
Family accountsYes: one parent login books classes, renews memberships and pays for their children or anyone in the familyGrowth, Pro and EnterpriseFamily plans are listed among membership workflows on the fitness centre page. Family booking on Webstore V2 lets a host guest book services for family members; the article is written for service appointments, not classes.31,32
AI assistantAI Business Pack: AI insights, a business assistant and a WhatsApp AI agent on your own numberEnterprise; add-on on Growth and ProAI is sold as paid layers on top of Zenoti OS: AI Plus (for Fitness: AI Workout Builder, AI Retention Risk, AI Business Advisor and more) and AI Workforce (AI Receptionist voice agent, AI Concierge text agent), each "Custom Pricing". Zenoti OS for Fitness includes Zeenie, its AI assistant, for employee training.1
More than one locationBranch switcher, staff limited to their branch; extra locations are a paid add-onEvery planMulti-centre and franchise operation: one organisation with many centres, franchisor controls, royalties and cross-centre settlements. Memberships and packages can be redeemed across locations.17,33
SWITCHING

Moving from Zenoti to StudioFly.

A realistic plan, step by step. Nothing here needs to happen in a hurry.

  1. Export what you have

    Zenoti's help centre describes exporting data module by module, starting with the guest list from Guests → Manage Guests to Excel or CSV, and downloading reports (large ones are emailed). On termination Zenoti returns or destroys your data, so export first. Check your order form for the renewal date, because the agreement renews automatically for one-year terms. (Sources 42, 43, 3, checked 25 Sep 2026.)

  2. Set up StudioFly

    Create your class types, recurring classes, membership plans, packs and staff roles, so the structure is ready before members arrive.

  3. Import your members

    Bring member records across with a spreadsheet (CSV or Excel) import, and check the imported records before you use them.

  4. Plan payments

    Saved cards and recurring set-ups usually can’t be moved between payment providers, so plan how members will pay their next fee through StudioFly.

  5. Choose a switch date

    Pick a quiet week, tell members the date and what changes for them, and move bookings over on that day. How long it takes depends on your member count, your plans and how much history you move.

YOUR QUESTIONS, ANSWERED

Your questions, answered.

Want to talk through your own setup?

Let’s have a conversation
How much does Zenoti cost?

Viewed from India on 25 Sep 2026, the Fitness tab of Zenoti's 2026 pricing page shows three offers, each "Custom Pricing" with no amount or currency: Zenoti OS (best for gyms, clubs and fitness franchises), Zenoti AI Plus and Zenoti AI Workforce. Viewed from India on 25 Sep 2026, Zenoti's other pricing page (/pricing-zenoti, Fitness selected) shows two offers, Zenoti OS and Your AI Workforce, each with only a "Get a Quote" button. (Sources 1, 2, checked 25 Sep 2026.)

Is Zenoti an Indian company?

Zenoti's contact page gives its head office as Bellevue, Washington, USA, and lists eight other offices, including Hyderabad, India. Zenoti's about page says the company began in 2010 as ManageMySpa in Hyderabad, India, and set up its global headquarters in Bellevue, Washington in 2014 (timeline slides, opened one by one). (Sources 44, 45, checked 25 Sep 2026.)

Does Zenoti support GST?

Zenoti has a GST - India mode, switched on by a setting (help page last modified 7 June 2023). Receipts can show each GST component (for example CGST and SGST), and the GST invoice types include tax invoices, vouchers, credit notes and advance receipts. (Sources 8, checked 25 Sep 2026.)

Does Zenoti work with UPI?

Zenoti integrates with Airpay, which it says is supported only in India, for in-store terminal and Webstore payments; UPI is one of Airpay's methods. Airpay does not support Zenoti's customer mobile app (page last modified 23 October 2023). With India GST enabled, invoices can carry a QR code that includes the centre's UPI ID (page last modified 29 October 2024). (Sources 5, 6, checked 25 Sep 2026.)

Does Zenoti have a free trial?

Not listed on https://www.zenoti.com/pricing-zenoti, https://www.zenoti.com/pricing-zenoti-26 as of 25 Sep 2026: a free trial of Zenoti (both pages lead to "Get a Quote" or "Book a Demo"). (Sources 2, checked 25 Sep 2026.)

Sources

Every source below was checked on 25 September 2026.

  1. Zenoti: pricing zenoti 26: www.zenoti.com/pricing-zenoti-26
  2. Zenoti: pricing zenoti: www.zenoti.com/pricing-zenoti
  3. Zenoti: terms and conditions: www.zenoti.com/trust/terms-and-conditions
  4. Zenoti: implementation scope: www.zenoti.com/trust/implementation-scope
  5. Zenoti: airpay india: help.zenoti.com/en/configuration/zenoti-payments-configurations/customer-payments/airpay--india-.html
  6. Zenoti: print: help.zenoti.com/en/configuration/pos-configurations/print.html
  7. Zenoti: payment gateways 2C services 2C and terminals supported by zenoti: help.zenoti.com/en/integrations/payment-gateways%2C-services%2C-and-terminals-supported-by-zenoti.html
  8. Zenoti: gst india: help.zenoti.com/en/configuration/finance-gst-configurations/gst---india.html
  9. Zenoti: configure notifications: help.zenoti.com/en/configuration/notifications-configurations/configure-notifications.html
  10. Zenoti: messaging: help.zenoti.com/en/hyperconnect/messaging/messaging.html
  11. Zenoti: create a campaign: help.zenoti.com/en/marketing/campaigns-and-coupons/create-a-campaign.html
  12. Zenoti: ai lead manager: help.zenoti.com/en/ai-lead-management/ai-lead-manager.html
  13. Zenoti: manage opportunities: help.zenoti.com/en/lead-generation/manage-opportunities.html
  14. Zenoti: marketing: www.zenoti.com/platform/marketing
  15. Zenoti: inventory: www.zenoti.com/platform/inventory
  16. Zenoti: getting started with webstore v2: help.zenoti.com/en/consumer-experience/webstore/getting-started-with-webstore-v2.html
  17. Zenoti: zenoti for franchise: www.zenoti.com/zenoti-for-franchise
  18. Zenoti: fitness software: www.zenoti.com/fitness-software
  19. Zenoti: zenoti support service levels: help.zenoti.com/en/support-information/zenoti-support--service-levels.html
  20. Zenoti: gym scheduling software: www.zenoti.com/fitness-software/gym-scheduling-software
  21. Zenoti: create a class: help.zenoti.com/en/fitness/classes/create-a-class.html
  22. Zenoti: manage class waitlist: help.zenoti.com/en/configuration/fitness-configurations/manage-class-waitlist.html
  23. Zenoti: couple booking: help.zenoti.com/en/consumer-experience/webstore/couple-booking.html
  24. Zenoti: set up cancellation profiles: help.zenoti.com/en/configuration/fitness-configurations/set-up-cancellation-profiles.html
  25. Zenoti: zoom integration for fitness: www.zenoti.com/resources/zoom-integration-for-fitness
  26. Zenoti: create pay rate for instructors: help.zenoti.com/en/configuration/fitness-configurations/create-pay-rate-for-instructors.html
  27. Zenoti: class commission details report: help.zenoti.com/en/reports/fitness-reports/class-commission-details-report.html
  28. Zenoti: webstore: help.zenoti.com/en/fitness/webstore.html
  29. Zenoti: classpass integration: help.zenoti.com/en/integrations/classpass-integration.html
  30. Zenoti: consumer mobile application for fitness: help.zenoti.com/en/fitness/cma/consumer-mobile-application-for-fitness.html
  31. Zenoti: fitness center membership software: www.zenoti.com/fitness-center-membership-software
  32. Zenoti: family booking: help.zenoti.com/en/consumer-experience/webstore/family-booking.html
  33. Zenoti: membership and packages: www.zenoti.com/platform/membership-and-packages
  34. Zenoti: plutus: help.zenoti.com/en/integrations/plutus.html
  35. YoActiv: terms and conditions: www.yoactiv.com/terms-and-conditions
  36. YoActiv: one: www.yoactiv.com/one
  37. YoActiv: support: www.yoactiv.com/support
  38. WellnessLiving: pricing: www.wellnessliving.com/pricing/
  39. Mariana Tek: pricing: www.marianatek.com/pricing/
  40. Mariana Tek: insights and analytics: www.marianatek.com/features/insights-and-analytics/
  41. Mariana Tek: pilates studio software: www.marianatek.com/pilates-studio-software/
  42. Zenoti: backup your data: help.zenoti.com/en/admin/backup-your-data.html
  43. Zenoti: report features: help.zenoti.com/en/reports/report-features.html
  44. Zenoti: contact us: www.zenoti.com/contact-us
  45. Zenoti: about us: www.zenoti.com/company/about-us
YOUR NEXT CHAPTER STARTS HERE

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