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EXPLAINER

Membership management software in India: freezes, autopay and renewals compared

Last verified: 25 September 2026

Disclosure. We make StudioFly. We've included it, and we've tried to be fair to everyone else.

A studio’s income depends on memberships renewing. That means packs and plans members understand, freezes when they travel or get injured, a way to collect each renewal, and a reminder before a plan runs out.

This explainer sets out what sixteen studio, gym and academy products, StudioFly included, say on their own pages about plans, freezes, recurring billing and renewal reminders, and what India’s autopay rules mean for a studio. It isn’t a ranking, and every fact is sourced and dated.

Product names on this page are trademarks of their owners. StudioFly is not affiliated with or endorsed by any of them.

PLANS AND FREEZES

Memberships, packs and freezes.

Every product here sells memberships or monthly fees, and many also sell class packs or credits. Freezes are where they differ: YDL, Easy Gym Software, Zenoti, Kenko, Mindbody, ABC Glofox, Momence, WellnessLiving, PushPress and DINGG describe freezes or pauses, while the pages we checked for YoActiv, Centrl Studio and YourFee don’t.1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18,19,20,21,22,23,24,25,26,27,28

StudioFly sells class packs, unlimited passes and memberships, with credits deducted automatically when a member attends, and memberships can be frozen.

Plans, packs and freezes on each vendor’s pages (checked 25 September 2026)
ProductPlans and packsFreezes and changes
YoActivStudio software · IndiaStudios set up and sell their own packages and memberships, with membership management and trial management on every plan; class credits aren’t described.29,30Not listed on the pages we checked.18,19,20,21,22
YDLGym software · IndiaMembership plans with renewals and expiry dates; the Pilates app sells classes, renewals and packages, keeps credits in a digital wallet, and handles trial sessions.1,31Memberships can be frozen and transferred, with month-wise reports of freezes and transfers.1,2
Easy Gym SoftwareGym software · IndiaMembership plans with expiry dates, PT and group-class billing with sessions deducted at booking, and trial-membership follow-ups.3,32,33Membership freezes with automatic reactivation and validity adjusted, plus membership upgrades and transfers.3,4
ZenotiSalon, spa and fitness · India officeMonthly, annual and prepaid memberships, class packs and tiered access, plus one-time offers that a guest can buy only once.5,34Freezes (with limited or unlimited unfreezes), upgrades and proration are part of membership management.5,6
KenkoStudio platformAuto-renewing memberships, credit packs with fixed or unlimited credits and a start on purchase, first visit or first use, and a “Trial membership” toggle that makes a pack an intro offer.35,36Staff pause a subscription for set dates, with no charges until it resumes and the billing date moved; upgrades and downgrades take effect after the current billing cycle.7,8
Centrl StudioStudio software · IndiaMembership and subscription plans, with monthly or quarterly batch fees and one-time charges such as grading or uniform fees in the same ledger.25,37Not listed on the pages we checked.23,24,25
YourFeeAcademy software · IndiaA month-by-month fee ledger per student per enrolment, with fees set for several batches per student, balances carried forward, part payments and waivers.26Not listed on the pages we checked.26,27,28
AcadifyOSAcademy software · IndiaFees are set per batch, per session or per term; its yoga blog says it handles monthly, quarterly and annual memberships alongside drop-in and trial-class bookings.38,39Its yoga blog lists “one-click membership upgrades and plan changes” among capabilities it says AcadifyOS brings together; freezes or pauses aren’t described.39
DINGGSalon, spa and wellness · IndiaBundled, time-based or visit-based session packages with usage tracked automatically, several membership tiers, and family or shared memberships.40,41The gym page lists managing upgrades and freezes and tracking active, paused and expired members.17
MindbodyStudio platformDrop-ins, memberships, class packs and intro offers, with recurring billing, on every plan.9Limited and unlimited memberships support freezes and pauses; contracts can be suspended, and an email reminds the client before a contract is unsuspended.9,10
ABC GlofoxStudio platformRecurring, fixed-term, single-purchase and credit-pack memberships, plus free trials, discounted intros and promotional pricing.11,42Members can request a freeze or pause their own membership from the app or web portal within the studio’s rules; staff apply pauses and cancellations, and reactivation dates are tracked.11,12
MomenceStudio platformUnlimited or usage-limited memberships, free trials, and subscriptions and packs of prepaid credits; any subscription can be marked as an intro offer.43,44,45Staff freeze subscriptions now or on a schedule, with a planned unfreeze date; customers can’t freeze from the app but can transfer to another subscription themselves.13
WellnessLivingStudio platformMemberships for a time period, session passes for a number of classes, packages that combine them, and introductory offers on every plan.46,47Memberships and passes can be put on hold for injury, illness or travel, even indefinitely; they can auto-convert on expiry as an upgrade or downgrade, and be transferred between clients.14,15
PushPressGym platformRecurring memberships, one-time sales and drop-ins, and PT sessions and class packs; drop-ins can buy a single-session punch card at guest checkout.48,49Staff pause a plan from a date, with a resume date or indefinitely; billing doesn’t run while paused, and unused paid days are credited by moving the next bill date.16
Jackrabbit ClassClass softwareFamilies register for classes online, and tuition fees post automatically on a schedule, with discounts and prorating.50,51Staff drop a student from a class, including on a future date, or transfer them to another class on dates they choose.52
StudioFlyStudio software · the maker of this pageClass packs, unlimited passes and memberships, with credits deducted automatically on attendance, and free or paid trial classes. Every plan.Memberships can be frozen. Every plan.
RECURRING BILLING

Autopay in India.

None of the Indian products we checked names UPI AutoPay or e-mandates on its pages. YDL lists an “Auto Debit Facility” and Easy Gym Software “AutoPay” without saying how they work, Zenoti’s India gateway table marks recurring payments as unsupported, and Kenko’s Razorpay links cover non-recurring memberships only.4,5,17,19,23,24,25,26,32,35,38,53,54,55,56,57,58,59,60,61,62,63

The international platforms bill memberships automatically by card or direct debit, through Stripe, their own processing or processors such as GoCardless.10,13,15,42,47,48,51,64,65,66

The RBI’s e-mandate framework lets recurring debits of up to ₹15,000 run without extra authentication once a mandate is registered, with a notice at least 24 hours before each debit. NPCI’s UPI AutoPay works through the member’s own UPI app, where the mandate is approved with the UPI PIN and can be paused or revoked.67,68

StudioFly doesn’t take UPI AutoPay or card mandates. Members pay each renewal by UPI, card or netbanking in the member portal or through a payment link.

Recurring billing on each vendor’s pages (checked 25 September 2026)
ProductRecurring billing
YoActivStudio software · IndiaPages say studios can “automate billing and payments” and send payment links by email or text; YoActiv One takes UPI, cards or net banking. Card autopay, UPI AutoPay or e-mandates aren’t named.19,59
YDLGym software · IndiaMembers pay in the app through Razorpay by UPI, cards or net banking; the personal-trainer app page lists an “Auto Debit Facility” with an unexplained asterisk. UPI AutoPay or e-mandates aren’t named.53,54
Easy Gym SoftwareGym software · IndiaRecurring membership bills run on “AutoPay”, and members pay by UPI, cards or net banking through gateways it doesn’t name; whether AutoPay uses UPI AutoPay, e-mandates or cards isn’t said.4,32
ZenotiSalon, spa and fitness · India officeRecurring membership billing with retries on failed card or direct-debit payments. For India, Zenoti’s gateway table marks recurring payments as unsupported for both JusPay and Plutus (Pine Labs).5,55,56
KenkoStudio platformSubscriptions bill automatically and can auto-renew. In India Razorpay is its only gateway, and Razorpay payment links cover non-recurring memberships only; recurring UPI (UPI AutoPay) isn’t described.35,57,58
Centrl StudioStudio software · IndiaNot listed on the pages we checked.23,24,25,60
YourFeeAcademy software · IndiaParents pay by UPI, card or net banking through the academy’s Razorpay or Cashfree account, using a payment link in each reminder; the solutions page mentions “automated recurring billing for terms” without naming autopay.26,61
AcadifyOSAcademy software · IndiaIts blog says it automates recurring fee billing with renewal reminders and payment retries; the fee-billing page describes UPI or card payment by payment link or parent app, and no autopay mandate is named.38,62
DINGGSalon, spa and wellness · IndiaThe gym page says renewals and payments are automated, but the payment method or gateway for recurring charges isn’t named; the point of sale takes cash, cards, wallets and UPI.17,63
MindbodyStudio platformContracts bill clients on an autopay schedule; Mindbody Payments processes recurring payments and updates expired cards, and clients are emailed when an autopay fails.10,64
ABC GlofoxStudio platformMemberships bill automatically with card updates and retries, by card or direct debit, through processors including Stripe, GoCardless and PayU; UPI AutoPay isn’t named.42
MomenceStudio platformAuto-renewing subscriptions charge on the same day each billing cycle, by card or direct debit (ACH, BACS, BECS), with scheduled retries and a customer notice when a renewal payment fails.13
WellnessLivingStudio platformMembership and auto-pay billing on every plan: memberships follow an auto-payment schedule and can auto-renew the day after they expire.15,47
PushPressGym platformRecurring membership payments run through Stripe, by card or ACH bank transfer; UPI isn’t mentioned.48,65
Jackrabbit ClassClass softwareJackrabbit Pay schedules recurring auto-drafts of tuition by card or bank draft; UPI isn’t mentioned.51,66
StudioFlyStudio software · the maker of this pageNo autopay: UPI AutoPay and card mandates aren’t offered. Members pay each renewal by UPI, card or netbanking, in the member portal or through a payment link.
RENEWALS

Reminders before a plan runs out.

The Indian tools remind members on WhatsApp: YDL sends expiry reminders before and after a plan ends, Easy Gym Software by WhatsApp, text and email, and Centrl Studio, YourFee and AcadifyOS send WhatsApp fee reminders. The international platforms remind by email, SMS or push, sometimes through a marketing add-on, and Momence can use approved WhatsApp templates.4,10,23,25,38,60,69,70,71,72,73,74,75,76,77,78,79,80,81,82

StudioFly sends automatic WhatsApp reminders before a membership expires or a payment is due, on every plan.

Renewal reminders on each vendor’s pages (checked 25 September 2026)
ProductRenewal reminders
YoActivStudio software · IndiaStudios track membership expiry dates and message members by email or notifications, and send payment reminders; an automatic expiry or renewal reminder isn’t spelled out.18
YDLGym software · IndiaAutomatic WhatsApp expiry reminders go 7 and 3 days before expiry and on the day, then 3 and 7 days after if the member hasn’t renewed.69
Easy Gym SoftwareGym software · IndiaAutomated renewal reminders go by WhatsApp, text and email before memberships expire, and access control can block expired members.4
ZenotiSalon, spa and fitness · India officeReminder emails or texts go a set number of days before or after a membership expires, and guests can be told about an upcoming recurring payment.6
KenkoStudio platformAutomated subscription notifications include a renewal reminder before the next billing date and an ending reminder before a plan ends; notifications go by email, push or SMS.81,82
Centrl StudioStudio software · IndiaWhatsApp renewal nudges go automatically when a membership is ending, and fee reminders before and after the due date; the entry plan lists renewal reminders as “one-click send”.23,25,60
YourFeeAcademy software · IndiaAutomated WhatsApp fee reminders with a one-tap payment link, through the official WhatsApp Business API; 150 a month on Starter, unlimited on Enterprise.70,71
AcadifyOSAcademy software · IndiaWhatsApp and SMS dues reminders go automatically before and after the due date; WhatsApp and SMS are priced per use.38,72,73
DINGGSalon, spa and wellness · IndiaDashboards show upcoming renewals, and automated reminders go by SMS, WhatsApp and email for appointments; an automatic renewal reminder to members isn’t described.41,83
MindbodyStudio platformEmails go before a contract auto-renews, on a number of days the studio sets, and before a pricing option expires; the expiry email needs the client’s opt-in to promotional emails.10,74
ABC GlofoxStudio platformAn XLerate workflow reminds members on yearly and multi-year auto-renew plans before renewal, by email, SMS or push; XLerate isn’t on every Glofox subscription.75,76
MomenceStudio platformMarketing Sequences can message customers when a membership expires, a subscription renews or a pack’s credits run low, including by approved WhatsApp templates.77,78
WellnessLivingStudio platformMarketing Suite email and SMS automations can trigger when a membership is expiring; the general automated notifications cover booking reminders and receipts.79,80
PushPressGym platformIn the Grow add-on, workflows start when a plan is paused, completed, pending cancel or in alert (such as a failed payment); they send no message to the member unless the studio adds an email or SMS.48,84
Jackrabbit ClassClass softwareDeclined payments trigger automatic notifications; renewal or expiry reminders aren’t described on the billing pages checked.51
StudioFlyStudio software · the maker of this pageAutomatic WhatsApp reminders for renewals, fees due and payment receipts. Every plan.
DECIDING

Which one do you need?

If members pay monthly

  • Ask whether renewals can be collected automatically in India, and by what method: UPI AutoPay, e-mandate or card.
  • If not, check that reminders go out on WhatsApp with a payment link.
  • Check that freezes, transfers and upgrades adjust the dates without manual work.

If you sell packs and memberships

  • Check that credits come off automatically when a member attends.
  • Check that trials or intro offers can be limited to newcomers.
  • Check what members can do themselves: freeze, renew or change plan.

StudioFly member management We make StudioFly. Compare it with the products above.

A LITTLE MORE CLARITY

Your questions, answered.

Want to talk through your own setup?

Let’s have a conversation
Can studio software in India renew memberships automatically?

Among the products we checked, none of the Indian tools names UPI AutoPay or e-mandates. YDL lists an auto-debit facility and Easy Gym Software AutoPay without saying how they work, and Zenoti’s India gateways mark recurring payments as unsupported. The international platforms bill automatically by card or direct debit. StudioFly doesn’t take mandates; members pay each renewal by UPI, card or netbanking.

Which software lets members freeze a membership?

YDL, Easy Gym Software, Zenoti, Kenko, Mindbody, ABC Glofox, Momence, WellnessLiving, PushPress, DINGG and StudioFly describe freezes or pauses. At ABC Glofox members can request a freeze in the app, while at Momence and PushPress staff apply it.

Which software sends WhatsApp renewal reminders?

YDL, Easy Gym Software, Centrl Studio, YourFee, AcadifyOS and StudioFly describe automatic WhatsApp reminders, and Momence can send approved WhatsApp templates from its marketing sequences. The other international platforms remind by email, SMS or push.

What are the RBI limits for autopay?

Under the RBI’s Digital Payments – E-mandate Framework (21 April 2026), recurring debits up to ₹15,000 need no extra authentication once the mandate is registered; above that, each debit needs it. The customer is notified at least 24 hours before each debit and can opt out of a debit or the whole mandate.

How often is this checked?

At least every 90 days, and straight away after a known change. The date at the top of the page is the last full check.

KEEP READING

Sources

Every source below was checked on 25 September 2026. Vendors change their pages, so check anything that matters to you with the vendor before you buy.

  1. YDL, gym management software: yourdigitallift.com/gym-management-software/
  2. YDL, gym management software overview: yourdigitallift.com/gym-management-software-overview/
  3. Easy Gym Software, gym management app: easygymsoftware.com/gym-management-app
  4. Easy Gym Software, India: easygymsoftware.com/india
  5. Zenoti, fitness software: zenoti.com/fitness-software
  6. Zenoti help: Configure membership expiry communication: help.zenoti.com/en/configuration/memberships-configurations/configure-membership-expiry-communication.html
  7. Kenko help: Pause subscription a complete guide: help.gokenko.com/en/articles/5297484-pause-subscription-a-complete-guide
  8. Kenko help: Membership management upgrades and downgrades made simple: help.gokenko.com/en/articles/10410425-membership-management-upgrades-and-downgrades-made-simple
  9. Mindbody, best yoga studio software options: mindbodyonline.com/business/education/comparison/10-best-yoga-studio-software-options
  10. Mindbody help: What are the different auto emails related to contracts autopays: support.mindbodyonline.com/s/article/203258643-What-are-the-different-auto-emails-related-to-contracts-autopays?language=en_US
  11. ABC Glofox, membership management: glofox.com/features/membership-management/
  12. ABC Glofox help: May 2026 product updates: support.glofox.com/hc/en-us/articles/51190098105748-May-2026-Product-Updates
  13. Momence help: Renewal freeze failure FAQs subscriptions: help.momence.com/en/articles/12030267-renewal-freeze-failure-faq-s-subscriptions
  14. WellnessLiving help: Add modify or delete a hold on a membership: help.wellnessliving.com/en/articles/9977018-add-modify-or-delete-a-hold-on-a-membership
  15. WellnessLiving help: Membership settings: help.wellnessliving.com/en/articles/9558933-membership-settings
  16. PushPress help: Plans status billing actions in core by PushPress: help.pushpress.com/en/articles/9925654-plans-status-billing-actions-in-core-by-pushpress
  17. DINGG, gym booking software: dingg.app/business/gym-booking-software
  18. YoActiv, yoga studio management software: yoactiv.com/yoga-studio-management-software
  19. YoActiv, fitness studio management software: yoactiv.com/fitness-studio-management-software
  20. YoActiv, gym management software: yoactiv.com/gym-management-software
  21. YoActiv, group class management software: yoactiv.com/group-class-management-software
  22. YoActiv, health fitness club management software: yoactiv.com/health-fitness-club-management-software
  23. Centrl Studio, home page: centrlstudio.com/
  24. Centrl Studio, features: centrlstudio.com/features
  25. Centrl Studio, martial arts software: centrlstudio.com/martial-arts-software
  26. YourFee, fee collection: yourfee.in/features/fee-collection
  27. YourFee, features: yourfee.in/features
  28. YourFee, martial arts dojo software: yourfee.in/solutions/martial-arts-dojo-software
  29. YoActiv, personal training management software: yoactiv.com/personal-training-management-software
  30. YoActiv, pricing: yoactiv.com/pricing
  31. YDL, Pilates studio: yourdigitallift.com/pilates-studio/
  32. Easy Gym Software, billing: easygymsoftware.com/billing
  33. Easy Gym Software, booking: easygymsoftware.com/booking
  34. Zenoti help: Enable one time offer for memberships: help.zenoti.com/en/configuration/memberships-configurations/enable-one-time-offer-for-memberships.html
  35. Kenko, memberships: gokenko.com/product/operations/memberships
  36. Kenko help: Intro packs best way to convert hot leads into customers: help.gokenko.com/en/articles/10600613-intro-packs-best-way-to-convert-hot-leads-into-customers
  37. Centrl Studio, terms: centrlstudio.com/terms
  38. AcadifyOS, fee billing: acadifyos.com/features/fee-billing/
  39. AcadifyOS, yoga studio management software: acadifyos.com/blog/academy-types/yoga-studio-management-software/
  40. DINGG, wellness software: dingg.app/in/business/wellness-software
  41. DINGG, salon membership program: dingg.app/features/salon-membership-program
  42. ABC Glofox, billing: glofox.com/features/billing/
  43. Momence, features: momence.com/features/
  44. Momence help: Packs FAQs: help.momence.com/en/articles/12028671-packs-faq-s
  45. Momence help: Intro offers trials FAQs subscriptions: help.momence.com/en/articles/12030356-intro-offers-trials-faq-s-subscriptions
  46. WellnessLiving help: Purchase options: help.wellnessliving.com/en/articles/8976418-purchase-options
  47. WellnessLiving, pricing: wellnessliving.com/pricing/
  48. PushPress, pricing: pushpress.com/pricing
  49. PushPress help: Core: drop-ins best practices: help.pushpress.com/en/articles/508413-core-drop-ins-best-practices
  50. Jackrabbit Class, online registration: jackrabbitclass.com/features/online-registration/
  51. Jackrabbit Class, billing payment processing: jackrabbitclass.com/features/billing-payment-processing/
  52. Jackrabbit Class help: Drop transfer a student: help.jackrabbitclass.com/help/drop-transfer-a-student
  53. YDL, home page: yourdigitallift.com/
  54. YDL, personal trainer app: yourdigitallift.com/personal-trainer-app/
  55. Zenoti help: Configure rules for collecting recurring membership payments: help.zenoti.com/en/configuration/memberships-configurations/configure-rules-for-collecting-recurring-membership-payments.html
  56. Zenoti help: Payment gateways 2C services 2C and terminals supported by Zenoti: help.zenoti.com/en/integrations/payment-gateways%2C-services%2C-and-terminals-supported-by-zenoti.html
  57. Kenko help: Kenko for India how to get onboard: help.gokenko.com/en/articles/12169689-kenko-for-india-how-to-get-onboard
  58. Kenko help: Collect payments with ease introducing Razorpay Stripe payment links: help.gokenko.com/en/articles/11659875-collect-payments-with-ease-introducing-razorpay-stripe-payment-links
  59. YoActiv, one: yoactiv.com/one
  60. Centrl Studio, pricing: centrlstudio.com/pricing
  61. YourFee, solutions: yourfee.in/solutions
  62. AcadifyOS, martial arts academy management software: acadifyos.com/blog/academy-types/martial-arts-academy-management-software/
  63. DINGG, India home page: dingg.app/in
  64. Mindbody, payments: mindbodyonline.com/business/payments
  65. PushPress help: Core: connect your Stripe account: help.pushpress.com/en/articles/508482-core-connect-your-stripe-account
  66. Jackrabbit Class, epayments: jackrabbitclass.com/features/billing-payment-processing/epayments/
  67. RBI, Digital Payments – E-mandate Framework, 2026 (Master Direction): rbi.org.in/Scripts/BS_ViewMasDirections.aspx?id=13374
  68. NPCI, UPI AutoPay guidelines (PDF): npci.org.in/uploads/UPI_Auto_Pay_Brand_Guidelines_bcabed7282.pdf
  69. YDL, WhatsApp: yourdigitallift.com/whatsapp/
  70. YourFee, WhatsApp reminders: yourfee.in/features/whatsapp-reminders
  71. YourFee, pricing: yourfee.in/pricing
  72. AcadifyOS, WhatsApp CRM: acadifyos.com/features/whatsapp-crm/
  73. AcadifyOS, pricing: acadifyos.com/pricing/
  74. Mindbody help: Series notification time running out auto email: support.mindbodyonline.com/s/article/213123917-Series-notification-time-running-out-auto-email?language=en_US
  75. ABC Glofox help: Xlerate membership renewal reminders and membership yearly reminders workflows: support.glofox.com/hc/en-us/articles/46444536491412-XLerate-Membership-Renewal-Reminders-and-Membership-Yearly-Reminders-Workflows
  76. ABC Glofox help: Xlerate automated workflows how to guide: support.glofox.com/hc/en-us/articles/46443909989140-XLerate-Automated-Workflows-How-to-guide
  77. Momence help: Sequences FAQs: help.momence.com/en/articles/12030801-sequences-faq-s
  78. Momence help: WhatsApp templates can now be sent from sequences as actions based on triggers you choose: help.momence.com/en/articles/11564884-whatsapp-templates-can-now-be-sent-from-sequences-as-actions-based-on-triggers-you-choose
  79. WellnessLiving, WellnessLiving marketing suite launch: wellnessliving.com/blog/wellnessliving-marketing-suite-launch/
  80. WellnessLiving help: Automated notifications: help.wellnessliving.com/en/articles/9175721-automated-notifications
  81. Kenko help: Notifications for subscriptions: help.gokenko.com/en/articles/6717487-notifications-for-subscriptions
  82. Kenko help: Complete guide on notifications: help.gokenko.com/en/articles/5435767-complete-guide-on-notifications
  83. DINGG, salon scheduling software: dingg.app/in/features/salon-scheduling-software
  84. PushPress help: Plans workflow folder: help.pushpress.com/en/articles/10908914-plans-workflow-folder
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